News and Insights
A valuable resource covering many aspects of consultation and engagement.
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Talking to our friends – It’s easy to criticise, but are there times when this is justified?
Posted 13 years ago4 minute read
What happened to our submissions? – There has been surprisingly little scrutiny of what happens to consultation data
Posted 13 years ago4 minute read
Change Agent – Is consultation a help or a hindrance to service change?
Posted 13 years ago5 minute read
Inside information – When some consultees know more than others
Posted 13 years ago5 minute read
Structured engagement – One of the best 2012 opportunities to reduce costs and improve the quality of dialogue
Posted 13 years ago4 minute read
Implications of the Laidlaw Inquiry into mistakes made in the West coast mainline re-franchising exercise
Posted 13 years ago5 minute read
