News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 3 years ago4 minute read

Guest Article: Consultation in 2023 – what’s on the horizon?

Article by James Sachon, Technical Director and Practice Lead at AECOM Anyone paying attention to the political situation in the...

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Training calendar 2023
Posted 3 years ago1 minute read

2023 Training Calendar: booking now available!

We are pleased to present the comprehensive Institute training calendar for 2023. You can now browse through the available public...

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Posted 3 years ago5 minute read

Guest Article: Using technology and traditional methods to engage about trees

Article by Marc Read, Environmental Services Manager at Salisbury City Council and Matt Johns, Director at Johns Associates Ltd. Salisbury...

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Posted 3 years ago4 minute read

Guest Article: Insights into action – our approach to put resident voices at the heart of decision-making

Article by Rory Hegarty, Director of Communications and Engagement, NHS North West London/ North West London ICS “You come...

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Posted 3 years ago5 minute read

Guest Article: A library is more than a book: insights from Essex citizens

In 2018, the Research & Citizen Insight team were given the gigantic task of carrying out research into Essex Libraries,...
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Posted 3 years ago2 minute read

‘Wake-up call’ for councils with discriminatory charging policies

The Norfolk case revealed a discriminatory charging policy in adult social care for Norfolk County Council, as it was deemed...
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