News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 14 years ago4 minute read

Talking to our friends – It’s easy to criticise, but are there times when this is justified?

The weekend press has just enjoyed itself pointing out that the Prime Minister’s widely-advertised NHS Reform Summit on Monday managed...

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Posted 14 years ago4 minute read

What happened to our submissions? – There has been surprisingly little scrutiny of what happens to consultation data

Predicting the future is a hazardous occupation. Back in 2005, the Institute ran a series of Seminars on the impact...

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Posted 14 years ago5 minute read

Change Agent – Is consultation a help or a hindrance to service change?

Right now there are hundreds of hard-pressed Managers in the public sector who are sweating over expenditure cuts that oblige...

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Posted 14 years ago5 minute read

Inside information – When some consultees know more than others

One of the undoubted challenges facing those who organise consultations is that the target audience is very seldom homogeneous. The...

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Posted 14 years ago4 minute read

Structured engagement – One of the best 2012 opportunities to reduce costs and improve the quality of dialogue

In recent years, it has been fashionable in some places to complain about formal consultation and place the emphasis firmly...

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Posted 14 years ago5 minute read

Implications of the Laidlaw Inquiry into mistakes made in the West coast mainline re-franchising exercise

At first glance, there does not appear to be any direct comparison between major public policy consultations and the fiasco...

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