News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 16 years ago4 minute read

Promises … Promises – Political uncertainty means a greater need for consultation

All those who are interested in civic affairs are engaged in a guessing game right now – trying to anticipate...

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Posted 16 years ago4 minute read

Challenging consultations – What’s the significance of the Heathrow Third Runway decision?

Listening to the media, we may be forgiven for being a little confused as to who won, and who lost...

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Posted 16 years ago4 minute read

Hard (for us) … to reach – The real truth about this often misused phrase

Like a sticky label that resists all attempts to be removed from a piece of luggage, we cling to some...

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Posted 16 years ago5 minute read

The Equal civil marriage consultation – is it a sham?

Few public consultations are likely to arouse as much interest as that published by the Government Equalities Office on 15th...

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Posted 16 years ago4 minute read

Nothing but the truth – Are we paying enough attention to the quality of data that underpin our consultations?

‘Nothing but the truth’ is the title of a discussion paper published by the Audit Commission just before Christmas. In...

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Posted 16 years ago4 minute read

Closer to home – How can we consult the public in good conscience when we don’t even to listen to our own colleagues?

In the world of customer service, we now know that Companies who treat their workforce badly have real problems delivering...

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