News & Insights
Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.
One of the most difficult decisions which consultors have to take concerns the “quality” of consultation documents. On the one...
An enthusiast for online discussions recently claimed that the aim was to replicate on the Internet, what he considered the...
Among the stakeholders regularly consulted by both public bodies and commercial companies, one category stands out – customers Customer consultation...
New technology has its ‘internet geeks’; private enterprise calls the young turks with MBAs and suchlike ‘high-flyers’; Chief Executive’s departments...
One of the hardest parts of consultation is knowing how much to do. County Councils joining the Institute have recently...
Consultation within the public sector – and sometimes in the commercial sector as well – is increasingly being placed in...
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