Introduction to Digital Engagement
Most organisations only use their digital channels to promote their consultations.
Fewer use them to genuinely listen, reach underrepresented communities, or build the kind of ongoing relationships that make formal consultations more defensible – and more trusted. This introduction course changes that.
Designed for consultation and engagement professionals, this Introduction to Digital Engagement builds practical knowledge and confidence across the full range of digital engagement – from understanding who is online and where conversations are already happening, to choosing the right channels, developing content that invites genuine participation, and building an evidence trail that stands up to scrutiny.
The day is grounded in consultation principles throughout, including the Gunning principles, so participants understand not just what to do digitally but how to do it in a way that is legally sound and inclusive. Working through a scenario-based exercise, delegates leave with a practical digital engagement plan they can adapt and apply immediately.
Course information
- Next available dates are 20th October 2026 and 4th May 2027
- Also available inhouse on a virtual basis or face-to-face
- £1495.00 + VAT. Face-to-face courses incur travel expenses
- Delivered by Rachel Richardson or Alexia Mitton
Benefits for you. Benefits for your organisation.
Practitioners leave with a framework they can use from day one. Employers benefit from staff who approach digital engagement as a professional discipline – one that extends reach, strengthens the quality of consultation evidence, and builds community trust over time.
Get started
For more information about this course call +44(0) 20 34422 9970, email hello@consultationinstitute.org.uk or complete our form.
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