News & Insights
On the front-line – Consultation is part and parcel of the public service ‘front-line’
Posted 15 years ago4 minute read
Whether or not one believed them, the 2010 Election may be remembered as the one where every Party in some way or another promised to defend the ‘front-line’ from the cuts everyone knows are coming.
Nurses, doctors, policemen, traffic wardens, teachers, social workers, town planners and all the rest qualify as being on the ‘front-line’ – but consultation staff? Surely not!
Access to this content is exclusively for Institute members
Not a member? Unlock this article and more today by signing up for a Consultation Institute membership. Benefit from access to over 300 Topic Papers and Briefing Notes, discounted rates on all public training and more. Click on Join Now today to find out more and sign up.
Rhion Jones
More news
Posted 4 hours ago6 minute read
Co-production and consultation demand different things. Here is what each requires, and the cost of treating them as the same....
Posted 3 days ago5 minute read
Resident satisfaction surveys can inform or mislead. This article sets out what good practice requires and where the risks lie....
Posted 1 week ago6 minute read
A decision report must show that consultation responses changed something, not just that they were received. Find out what the...
