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Pinch-points – Effective planning of a public consultation needs to take proper account of the known challenges inherent in the process.
Consultations have been organised for years. True, a lot of expertise has haemorrhaged away through successive redundancies and reorganisations, but Public services in the UK employ thousands of competent people with extensive experience of organising public engagement and consultations. So it is a bit of a puzzle why so many exercises still run into difficulties, particularly over their timetables.
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Rhion Jones
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