Advice from Associates

While the property world is being transformed by PropTech, a comparison between most developer-led consultations with those of the late twentieth century would suggest that little has changed: today’s consultations appear to rely on newsletters, exhibitions and paper surveys, just as they did then. And yet innovative and effective communications tools exist, and have the

They are at it again.  This week Lloyds have announced a further 49 branch closures due to the “changing needs of customers”.  It’s possibly a sign of the times but, in isolation, could leave some rural communities without any local provision.  Of course, Lloyds will consult the Unions – but what about their customers? My

The Royal Society for the encouragement of Arts, Manufacturers and Commerce (RSA) has just published its findings from their citizens’ economic council – a two year review looking at how citizens can ‘have a say’ in national economic policy.  A number of recommendations have been proposed, including the establishment of an expert resource centre similar

This month, the NHS published the sixth in its series of ‘Bite-sized guides to patient insight’: ‘Writing an effective questionnaire’ and this short video below forms the Institute’s commentary on it. We welcome the release of this guidance, and, in general would support it. It contains nothing that contradicts our own best-practice in the field and

With the ongoing budget constraints facing all local authorities, all services are being scrutinised to see if cost efficiencies can be achieved. Such scrutiny extends to regional Fire and Rescue (FRS) services, where the national framework guidance requires each FRS to periodically create an integrated risk management plan (IRMP) for their area and to consult