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How many mistakes can we make in a public consultation?

How fault-tolerant is the process of listening to stakeholders? For some years, a tactic of choice for anyone objecting to decisions taken to change public policy or public services, has been to apply to the Courts for a Judicial Review. For many, it has seemed that decision-makers were more vulnerable on the process they followed […]

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The influence of journalists in public consultations

Late last week I was listening to an excellent Radio 4 show on the Morality of Fake News featuring guests including editors and journalists of different media outlets discussing the current state of journalism. One of its shocking conclusions was that journalism had abandoned the notion of objectivity many years ago. People nowadays are sharing headlines

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Institute comments on NHS England’s new patient care test for hospital bed closures

Rhion Jones comments on NHS England’s new bed closure rules: “Simon Stevens has introduced 3 important new tests before hospital reconfigurations will be approved. This is in addition to the 4 tests introduced by Andrew Lansley in 2011 – which include the need for support from GPs, and for full public engagement. The implications will

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Court access on Environmental issues – UK still back-peddling

Far away from the news headlines a BREXIT-like tussle is taking place as the British Government tries to escape its obligations on environmental law. It concerns the all-important right of citizens to public participation on major infrastructure projects. It derives from the 1998 Aarhus Convention to which the UK is one of 40 (check) signatories,

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Institute commentary on King’s Fund STP Implementation Report

Whenever the King’s Fund publishes one of their Reports, people take note. It’s not just that the Radio Four TODAY programme always mentions it. Key NHS Managers, Health stakeholders and even Government Ministers take it seriously. So how will the Government react to this week’s detailed Report, entitled Delivering sustainability and transformation plans.Whilst being supportive

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The worst consultation question of 2017?

At the Consultation Institute, we are familiar with thousands of public consultations and are frequently exasperated by the standard of survey and questionnaire design.  Some are perfectly acceptable, and where consultors are working with experienced professionals, we would expect a minimum level of proficiency that should satisfy our Quality Assurance standards. Too often, however, we

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Does politics damage consultation on health service changes?

Local. Politicians. Back. NHS. Changes. They are five words you don’t often expect to see together. Bringing them together in a local newspaper headline would, in most areas, be an achievement of magical proportion. But that’s the call the King’s Fund is making with the publication of it’s 58-page report on delivering English NHS sustainability

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Beware a wholly inadequate definition of ‘consultation’

If you are among the couple of thousand public engagement professionals in the UK, wrestling with a serious public consultation from time to time, you may well be intrigued – or even highly offended – to learn that the US/Australia –based IAP2 organisation describes consultation as ‘quite a low level of community engagement’ It gets

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