Trust is low. One-off consultations don’t fix it. This article sets out how to run continuous engagement: clear owners and data, regular feedback loops, and public reporting of fixes. It draws on UK practice (New Conversations 2.0, Active Travel guidance), open-government standards, and Bangkok’s Traffy Fondue case to show how steady dialogue improves decisions and confidence.
Moving towards a Continuous form of Engagement Read More »
One of the things we’ve seen a lot of recently is ‘calls for evidence’. There is a continuing focus upon a ‘call for evidence’ on a housing supply strategy. The UK Government has responded to a ‘call for evidence’ on the future of the railways in Britain, and the government’s policy on Covid-status certification (vaccine
Calls for evidence | A matter of terminology, or not a consultation? Read More »
The NHS is facing an inevitable period of change. Backlogs accumulated during COVID persist, and ministers are under growing pressure to improve elective waiting times, diagnostics, and emergency care. Expectations around service delivery and transparency are rising. In this context, how services are decommissioned or merged will influence public trust for future changes. This insight article
Decommissioning Health Services Read More »
tCI is pleased to announce the appointment of Peter Edwards, Partner at Capsticks, as the organisation’s new Chair. Peter has built his career advising NHS organisations, local authorities, and public bodies on governance, consultation, and service change. His work has often focused on supporting senior leaders and boards through complex and high-profile decisions where fairness, accountability,
Peter Edwards appointed as Chair of tCI Read More »
We’re pleased to relaunch the News & Insight section — a space for practical updates, reflections, and commentary on consultation and engagement. Each article will focus on the issues that matter most to practitioners: – legal duties and case law that shape public consultation – lessons from local and central government, health and infrastructure projects – practical
Restarting our News and Insight Column Read More »
The results are in and as predicted by many pundits and polls a Labour government has been returned. The week of the election coincided with Co-production Week 2024, a celebration of working in equal partnership with people using services, carers, families and the wider population. Here at the Institute we’ve also been celebrating the week
Post election co-production Read More »
A change in governing party doesn’t happen very often. It’s likely that change will be big – and quick; similar to in 1997 and 2010, the Labour Party will be keen to demonstrate its commitment to its promises. What areas of change are we anticipating? 🔵 Economic growth: difficult decisions around things like housing, onshore renewables,
What does the Labour win mean for you? Read More »
By the end of this week, which is co-production week, we will know the outcomes of the general election. Whoever wins, one thing is certain: there will be significant shifts in policy and practice for many public service organisations, inevitably driven in part by the reality of the UK’s economic circumstances. Those same organisations will
Co-production week: When is the right time to co-produce? Read More »
As an enormous fan of Scotland as a holiday destination (particularly the highlands and islands), I was interested to see that back in May the Scottish Parliament passed the Visitor Levy (Scotland) Bill, which would allow local authorities to introduce a visitor levy to raise funds to be reinvested in facilities for visitors. Visitor levies,
By the bonny banks of Loch Lomond- but how much would you pay? Read More »
A couple of weeks ago, Rhion Jones considered how the party manifestos would stack up were they consultation documents, rather than manifestos. As we’re now approaching the end of the campaign, and the poll numbers are doing little more than lethargically twitching round a largely unchanging central point, I thought it might be time to
Election 2024 – the Post-Election Consultation Forecast Read More »
Update coming soon
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