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Consultation questionnaire design: the legal risk organisations keep repeating

Article /

In 2016 the courts quashed a devolution consultation because the questions did not ask what needed to be asked. Standards improved for a few years. They are now deteriorating again. This article examines what the Sheffield case established, why the lessons keep being lost, and what organisations must do before the next consultation questionnaire goes […]

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TUPE

Consultation training in 2026: the skills practitioners need now

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In 2026, running effective and legally defensible public consultation demands far more than process expertise. Entrenched public views, community distrust and increasingly contested decisions mean practitioners now need competencies in people management, mediation, conflict resolution and counselling-adjacent practice. This article sets out what those skills and competencies look like. Why is the practitioner’s role more

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TUPE

Public Consultation and Legal Risk: 5 Warning Signs

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Public consultations rarely fail because the organisation intended to get the process wrong. They fail because a series of individually manageable decisions about timing, evidence, reach, and response combine to create a process no court will uphold. This article identifies five warning signs that a consultation has crossed from defensible to legally exposed, and what

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