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Engagement Methods

Consultation training in 2026: the skills practitioners need now

In 2026, running effective and legally defensible public consultation demands far more than process expertise. Entrenched public views, community distrust and increasingly contested decisions mean practitioners now need competencies in people management, mediation, conflict resolution and counselling-adjacent practice. This article sets out what those skills and competencies look like. Why is the practitioner’s role more […]

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Engagement Methods

Public Consultation and Legal Risk: 5 Warning Signs

Public consultations rarely fail because the organisation intended to get the process wrong. They fail because a series of individually manageable decisions about timing, evidence, reach, and response combine to create a process no court will uphold. This article identifies five warning signs that a consultation has crossed from defensible to legally exposed, and what

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