News & Insights

Consultation and the “Schofield Syndrome” – Why broadcaster’s experience of social media holds important messages for public engagement

Posted 14 years ago5 minute read

In preparation for the Institute’s Tenth Anniversary in 2013, there has been a good deal of discussion about the most significant changes that have taken place over the decade. We have concluded that there are two massive issues:

 

Access to this content is exclusively for Institute members

Not a member? Unlock this article and more today by signing up for a Consultation Institute membership. Benefit from access to over 300 Topic Papers and Briefing Notes, discounted rates on all public training and more. Click on Join Now today to find out more and sign up.

Join NoworLog in to your account
Picture of Rhion Jones

Rhion Jones

More news

Group of business colleagues attending a conference to upskill and enhance their professional development.
Posted 4 days ago6 minute read

tCI Public (Virtual) Training 2026–27

The Consultation Institute’s 2026–27 public virtual training programme is now open for registrations of interest. 41 courses run from 16...

Read more
Rewiring
Posted 4 days ago3 minute read

What replaces consultation by default?

tCI will be publishing its position paper in response to the Cabinet statement of 31 July 2026. Government should build...

Read more
Trust Survey
Posted 5 days ago5 minute read

New Survey Exposes the UK’s Consultation Gap

OECD 2026 Trust Survey: political voice drives government trust more than services. What this means for lawful UK consultation....
Read more
View more news
Shopping Basket

Start typing and press enter to search

Scroll to Top

e-Learning

Access your courses and develop your professional expertise

Members' Events

Register for webinars, exclusive events, and coffee mornings

Webinar Library

Missed a webinar? Browse our library of recordings

Consultation Charter

Access to everything for you to run a Consultation Charter workshop

Briefing Papers

The historic series of Briefing Papers develop between 2004-24

Briefing Notes

The historic series of Briefing Notes (2004-24) on significant developments in consultation and engagement

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Send a message

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)
This field is for validation purposes and should be left unchanged.