Learning Hub
Build knowledge, gain accreditation, and progress your career through tailored learning pathways designed for every level of experience.
Build Your Consultation and Engagement Expertise
From flexible e-learning to professional accreditation, we provide structured training pathways designed for every stage of your consultation career.
Find the right training:
- 5,000+ professionals trainedÂ
- 66 local authorities, 40 NHS bodies. 10 Fire and Rescue
- CPD accredited by CIPR & tCI
- Recognised by High Court
- 22 years of expertise
Not sure which is right for you?
e-Learning
Self-paced online modules you can complete in your own time
Who it’s for:
Best for individual learners who need flexibility
Key details:
- Format: Online modules with videos and exercises
- Duration: Complete at your own pace
- Outcome: Foundation knowledge in consultation principles
In-House Training
Best for organisations wanting to upskill multiple staff members at once
Who it’s for:
Best for organisations wanting to upskill multiple staff members at once
Key details:
- Format: On-site or virtual delivery
- Duration: Half or Full programmes
- Outcome: Team-wide capability building with consistent standards
Workshops
Hands-on sessions that build in-depth skills through real scenarios
Who it’s for:
Best for practitioners who need focused, in-depth skill development
Key details:
- Format: Interactive in-personÂ
- Duration: Half-day to multi-day programmes
- Outcome: Deep expertise in specific consultation techniques
Professional Certificates
Independently accredited qualifications that validate your expertise
Who it’s for:
Best for career progression and professional recognition
Key details:
- Format: Blended learning with assignments and assessment
- Duration: 6-12 months depending on level
- Outcome: Recognised certification for your CV
Why use tCI’s Learning Hub?
Industry-recognised standards
Our training is recognised for CPD credits by the Chartered Institute of Public Relations and required for accreditation in NHS job descriptions. tCI's Quality Assurance process has been recognised by the High Court, giving decision-makers confidence when it matters most.
Proven track record
Over 1,500 professionals trained in the past five years across 66 local authorities, the NHS, and infrastructure providers. Drawing on 22 years of experience and over 1,200 consultations, we share real-world insights from contentious, high-stakes public engagement.
Previous Clients












Previous Testimonials
Taken from past Institute projects, the feedback highlights experience that now underpins tCI.
I am completely reassured that anybody who has the Advanced Certificate would know what they are doing and have a rounded, considered approach to consultation and engagement.
Rose Neville
Jacobs
One of the most interesting and pertinent training courses that I've been on in recent years.
North East and North Cumbria Integrated Care Board
tCI's courses are a great way of enhancing your knowledge. They're great value for money and are a really useful way of keeping your knowledge up to date.
Mike Bailey
Canterbury City Council
The courses are always informative and well organised and are useful whether you are new to consultation or experienced.
Georgina Chapman
Grasshopper Communications
By having access to e-learning and discounted courses to multiple members of the team, we can continuously develop our knowledge and skills so that we can provide consultation support that stands up to scrutiny.
Mitchell Gadd
Freshwater UK
Brilliant and informative. It’s great to have the Institute to turn to, keeping me informed abreast of all the latest developments.
Jane Thomas
Worcestershire Health and Care Trust
Thought-provoking, stimulating and, even for someone who has be involved in or led consultations in the past, provide new concepts and information steering us through what is a dynamic working environment.
Lisa Thomson
Epsom and St Helier University NHS Trust
Got a question about learning?
Our dedicated team is on hand to assist with any questions you might have.