News and Insights
A valuable resource covering many aspects of consultation and engagement.
Consultation as an agent of change – Employee consultation will be a major theme in the coming months, but legislation is not the only reason for making a commitment to this practice
Posted 21 years ago2 minute read
Glossy Consultations – Are there occasions when this is justified?
Posted 21 years ago3 minute read
Online discussion forums – vanity consultation? – Are on-line discussion forums an effective and legitimate form of e-consultation? …………or just a self-indulgent form of vanity publishing?
Posted 21 years ago3 minute read
Beyond the Satisfaction Survey – The Satisfaction Survey goes only so far. It is best seen as a starting point for more dialogue-oriented customer consultation
Posted 21 years ago3 minute read
Becoming a Consultation “Whizz-Kid”? – Joking aside, now is the time to recognise the skills and expertise of consultation specialists
Posted 21 years ago3 minute read
Where more means less – The law of diminishing returns applies to consultation
Posted 21 years ago2 minute read
