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The true cost of re-organisations – Stakeholder relations are a major casualty of regular reorganisations

There is a famous quotation, attributed to Petronius, which talks about the military being organised in teams, and laments that he was to learn from experience that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization.

It now seems that the author of Satyricon never wrote these words, but that hasn’t stopped business gurus and others from using them to make a familiar point – that there are serious disadvantages to the management obsession with re-organisations. It is deeply embedded in the culture of some Companies; there is an annual October revolution, or an institutionalised kleptomania – the practice of lifting people or whole departments and dropping them somewhere else! This game of musical chairs was once mostly a private sector phenomenon, but the public sector is now just as culpable.

 

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About the Author

Rhion Jones is considered a leading authority on Public Engagement and Consultation. A founding Director of the Consultation Institute, he is co-author of “The Art of Consultation” (2009) and “The Politics of Consultation” (2018). He has delivered over 500 training courses and Masterclasses and is a prolific writer on the subject, having written over 350 different Topic papers and over 50 full Briefing Papers for the Institute. Since 2003 over 15,000 person-days of training based on courses he invented have been delivered. Rhion is in demand as an entertaining Keynote Speaker and Special Adviser, particularly on the Law of Consultation, and its implications for Government and other Public Bodies. In 2017, he was awarded the ‘Lifetime Achievement Award’.

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