News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

intro thumb
Posted 12 years ago5 minute read

Consultation boundaries…? Wisely determining the scope of a consultation is critical to its success

These are torrid times for those organising public consultations in the National Health Service. And the fallout from their experience...

Read more
intro thumb
Posted 12 years ago14 minute read

Key public engagement issues for large-scale infrastructure projects

By Mike Bartram Briefing Paper 13 June 2008 Contents Consultation – An afterthought – 2 Where do major infrastructure projects...

Read more
intro thumb
Posted 12 years ago5 minute read

A career in consultation …? – What was once a haphazardly occasional add-on is now a core capability for many organisations.

Six months ago, Forbes magazine named ten jobs that didn’t exist ten years ago. Okay, so there’s a flavour of...

Read more
intro thumb
Posted 12 years ago5 minute read

Multi-layered information – “A little learning is a dangerous thing” (attributed Pope, 1709)

Two recent experiences with current controversial NHS consultations illustrate the complexities of providing the right amount of information for the...

Read more
intro thumb
Posted 13 years ago5 minute read

Towards an evidence-based profession – The Institute announces a collaboration to launch the Huddersfield Centre for Communications and Consultation Research

We founded the Consultation Institute ten years ago! And, in that time, we have tried hard to promote best practice...

Read more
intro thumb
Posted 13 years ago5 minute read

A single killer question – Will the ‘Friends and Family’ question help cure the NHS? And is this the right way to consult customers?

Last week, the re-organised NHS in England started in earnest to use a single standard benchmark question. It reads: “How...

Read more

Looking for a specific article?

Search our archive of 3168 news items

Publish your work with us

For all publishing enquiries, please contact our Marketing team.

Get in touch
Shopping Basket

Start typing and press enter to search

Scroll to Top

e-Learning

Access your courses, and take advantage of discounts

Members' Events

Register for webinars, exclusive events, and coffee mornings

Webinar Library

Missed a webinar? Browse our library of recordings

Course discount

All members receive 20% discount on training and events

The Consultation Charter

Access your complimentary e-Learning course

Knowledge Base

Update coming soon

Briefing Papers

Information at your finger tips in our catalogue of briefing papers

Briefing Notes

Commentary on significant developments in consultation and engagement

Members List

View our full list of current members

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Send a message

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)
This field is for validation purposes and should be left unchanged.