News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 13 years ago7 minute read

Mid-Staffs Report spells engagement challenges for NHS and Councils

Anyone reading Robert Francis’ massive Report into the Mid-Staffordshire Hospital Scandal(1) will surely be appalled at the widespread failures which...

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Posted 13 years ago5 minute read

When stakeholders seem too close… – It is not only Regulators that can be criticised for being too close to some of their consultees

Last week’s Radio Four programme File on Four was called ‘Taxing questions’ and looked critically at HMRC’s recent activities in...

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Posted 13 years ago5 minute read

The House of Lords Scrutiny Committee’s Report on the Cabinet Office Consultation Principles

In July 2012, the Cabinet Office produced a new set of Consultation Principles, intended to replace the 2008 Code of...

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Posted 13 years ago4 minute read

Unannounced consultations! – No-one now waits for the consultation to start

Consultation has always been a formal process within a wider environment of public engagement. No-one has ever suggested that we...

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Posted 13 years ago5 minute read

Not quite force majeure – When events appear to compromise a consultation

Three quite separate and seemingly unrelated situations arose in one day last week. The Government’s decision to provide transitional help...

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Posted 13 years ago5 minute read

Consultation and the “Schofield Syndrome” – Why broadcaster’s experience of social media holds important messages for public engagement

In preparation for the Institute’s Tenth Anniversary in 2013, there has been a good deal of discussion about the most...

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