News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 16 years ago5 minute read

Consultation & Copenhagen – How do we influence major world-wide negotiations on issues like climate change?

Some people think that the mega-meeting now taking place in Copenhagen is the most important negotiation that will take place...

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Posted 16 years ago4 minute read

Apathy – real or imagined? – Do few participants indicate a lack of interest or a lack of competence?

A few days ago, one of our Regional newspapers gleefully reported that ‘political apathy has reached a new low’. The...

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Posted 16 years ago5 minute read

Half-hearted participation – How to secure fuller commitment?

Critics of current participation frequently point out that much of it amounts to ‘going through the motions’. By this they...

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Posted 16 years ago3 minute read

Sounding off! – Is consultation a safety-valve for people to let off steam?

Seasoned customer service professionals have long realised that there are occasions when their job is just to listen! Poor service,...

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Posted 16 years ago4 minute read

Emergency consultation – Is it possible to engage effectively when a fast response is needed?

Last week, approximately one in 600 of us thought we had swine-flu. Medical opinion is apparently unsure whether this is...

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Posted 16 years ago4 minute read

Doubts and Dilemmas – Needed Now: Credible professionals to handle the 2009 agenda

For the last ten years – or longer – the case for public or stakeholder engagement has been driven by...

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