News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 21 years ago3 minute read

Careful with Questions! – The art of structuring a quality consultation exercise lies in the skilful drafting of the questions you want answered…..

With talk of referendums in the air, we will all hear the old adage that the answer will of course...

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Posted 21 years ago3 minute read

Therapeutic consultation – The very act of mounting a consultation can sometimes achieve more than you think………

Stand by for a dose of pure heresy…. For anyone who truly believes in high-quality consultation, it is axiomatic that...

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Posted 21 years ago3 minute read

Let's go fly a…… Kite-mark? – Is it time to establish a quality standard for Public and stakeholder consultations?

There comes a point in most areas of life where the amateur gives way to the professional, and where the...

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Posted 21 years ago2 minute read

Bias and the Method Mix – The techniques we select can have an influence on the results we obtain; over-reliance on documentary consultation can cause distortion

Consultation papers are in danger of being too PR-driven. Recent examples arriving at Institute offices have been the usual mixed...

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Posted 21 years ago3 minute read

The Ballot-Box By-Pass – Elected Councillors in Local Authorities – and even Members of Parliament have genuine concerns about some consultations. Striking the right balance between representative and consultative democracy is vital

If public and stakeholder consultations are to be really effective, then politicians must believe in them and be comfortable with...

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Posted 21 years ago3 minute read

Getting to Grips with Gershon – The Gershon report on public sector efficiency holds many implications for those involved in public and stakeholder consultations

So we’re now all going to be more efficient ……There will be 80,000 fewer civil servants; £20 billion less will...

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