About Us

tCI provides independent assurance, accredited training, and expert advice for public consultations that carry legal, political, or reputational risk.

tCI (formally the Consultation Institute) provides independent assurance, expert training, and advisory support for public consultations. We help organisations run processes that are fair, transparent, and defensible reducing risk and building public trust.

A Reset, Not a Rebrand

The original Consultation Institute, founded in 2003, went into liquidation in 2024 after more than two decades as a recognised authority in consultation best practice. It had an excellent team skilled, committed, and widely respected across the public and infrastructure sectors.

In 2025, a new leadership team re-established the organisation as tCI. This reset preserves the proven intellectual property, frameworks, and quality standards that made the Institute widely recognised. Just as importantly, it carries forward the values that defined the Consultation Institute integrity, independence, and a belief in meaningful public engagement. Today, tCI builds on those foundations with a clearer delivery model focused on three services: Quality Assurance, Training and Certificates, and Advisory Support.

Quality Assurance – independent reviews at every stage of consultation
Training and Certificates – structured learning pathways to build internal capability
Advisory Support – tailored guidance for complex or high-profile engagement

Carrying Forward the Value

While tCI is legally a new company, many of our Associates and Fellows will have worked with the former Institute, bringing deep experience from health, local government, and infrastructure. We understand the trust that was lost when the old organisation closed, and we are committed to rebuilding credibility through openness, discipline, and focus.

We help clients deliver change with confidence, clarity, and credibility. By combining the best of the past with new leadership (that has significant experience of public consultations) and a clear commitment to our core purpose, we ensure every engagement we support meets recognised standards, withstands scrutiny, and earns public trust.

Our Values

Our Vision | tCI’s mission is to promote the highest standards of public, stakeholder, and employee consultation by initiating research, publications, and specialist events to disseminate best practices and enhance decision-making

Our Standards | We act professionally at all times, in full compliance with the law, and are guided by the principles of the UK Corporate Governance Code, ensuring integrity, accountability, and responsible decision-making in everything we do.

Our Principles | We uphold integrity, visibility, accessibility, transparency, disclosure, fair interpretation, and publication as core principles—ensuring consultations are meaningful, inclusive, lawful, and credible, with outcomes that stakeholders trust and decision-makers value.

Our Mission | As tCI, our mission is to promote the highest standards of public, stakeholder, and employee consultation by initiating research, publications, and specialist events to disseminate best practices and enhance decision-making

Our Growing Network

We are creating a network of carefully selected Associates and Fellows, chosen for their wide range of skills and experience in consultancy, training, and public engagement activities. These will include those that worked at the Consultation Institute previously as well as new members to the network.

Our experts bring us a wealth of experience across a range of sectors and fields of consultation and engagement, including Central and Local Government, Transport, Health, Aviation, Planning and many more.

Working with you

Our team works alongside you from start to finish, taking the time to fully understand your organisation, its challenges, and its ambitions for the future.

We listen carefully, ask the right questions, and apply our experience in public consultation, stakeholder engagement, and independent assurance to shape strategies that fit your needs. By reviewing your objectives, risks, and opportunities in detail, we design approaches that are both proportionate and defensible.

From early planning through to delivery, we collaborate closely with your team – testing ideas, refining materials, and providing independent feedback at key stages. The result is practical, measurable outcomes that stand up to scrutiny, build public trust, and give decision-makers confidence.