Delivery Support
Where gaps appear, we can help with experienced practitioners who ensure your programme runs smoothly and withstands scrutiny.
Flexible expertise to strengthen your consultation and engagement
Public consultations and stakeholder engagement programmes can place heavy demands on teams. Deadlines, governance requirements, and scrutiny from boards or the public often create pressure points where extra support is needed. Our Delivery Support service provides experienced practitioners who can work alongside your organisation to deliver credible, defensible, and trusted consultations.
This service is designed for organisations that need specialist expertise or additional capacity at critical stages. Whether it’s preparing consultation documents, managing equality impact assessments, or facilitating difficult stakeholder meetings, we provide the practical help required to keep your project on track.
What Delivery Support Covers
Our team can provide targeted assistance across the full consultation process:
-
Document drafting and review – consultation papers, briefing notes, committee reports, equality impact assessments, and communication materials
-
Process and governance support – timelines, audit trails, and decision-making documentation aligned to the Gunning Principles and statutory duties
-
Engagement planning – tailored strategies to reach stakeholders, community groups, patients, or service users in a fair and proportionate way
-
Meeting and event facilitation – impartial support for workshops, public meetings, and roundtables where credibility and neutrality are essential
-
Advisory input – expert feedback on risk management, proportionality, and compliance with best practice standards
Every assignment is scoped in advance, with clear outputs agreed from the start. Unlike interim placements or open-ended consultancy, our Delivery Support service is flexible, proportionate, and focused on defined outcomes.
Why Organisations Use Practical Support
-
Capacity gaps – when in-house teams lack time or resource to manage the detail of consultation delivery
-
Specialist input – where equality, governance, or facilitation expertise is required
-
Scrutiny readiness – to strengthen confidence with committees, boards, regulators, or the public
-
Risk management – to avoid the pitfalls that can lead to reputational, political, or legal challenge
-
Efficiency – bringing in expert help for a defined period without long-term commitments
Trusted by Public Bodies and Decision-Makers
We work across local government, the NHS, infrastructure, and regulatory sectors, supporting projects that range from politically sensitive service changes to technical policy consultations. Clients choose us because we combine independent credibility with a practical, hands-on approach.
By working with tCI, you can be confident your consultation is not only delivered but delivered to a standard that withstands scrutiny.
FAQ
When should we consider Delivery Support?
Delivery Support is most useful when teams face capacity gaps, politically sensitive projects, or scrutiny from boards and committees. It ensures consultations are delivered on time, to the right standard, and in line with recognised best practice.
How is Delivery Support different from consultancy?
Unlike open-ended consultancy or interim placements, Delivery Support is scoped and costed in advance. You receive targeted, outcome-based assistance — whether that’s drafting consultation documents, running stakeholder workshops, or supporting equality impact assessments.
What sectors do you support?
We regularly provide Delivery Support to local authorities, NHS bodies, infrastructure promoters, and regulators. Our associates bring experience across politically sensitive service changes, health policy, planning, and statutory consultations.
Can you help with equality and legal duties?
Yes. We provide specialist support on Equality Impact Assessments, proportionality of engagement, and compliance with the Gunning Principles and statutory consultation requirements.
What outputs can we expect?
Typical outputs include draft consultation documents, governance records, risk assessments, equality analyses, and facilitated stakeholder sessions. All work is designed to strengthen your audit trail and credibility with scrutiny bodies.
How flexible is the service?
Assignments can be short and focused, or extend over several weeks, depending on your needs. The service is fully scalable and can be delivered online, in person, or in hybrid formats.
Want to know more?
Our Sales Team is on hand to assist with any questions you might have.
