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NHS service closures – does temporary means temporary?

NHS service closures – does temporary means temporary? There isn’t much that fires a local debate on health services than a service provider using emergency measures to withdraw a service. Debate is rarely more heated when the closure affects cherished services like A&E or wards at local community hospitals. Chatter around hospital trusts using these […]

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Preserving the role of NHS non-executive and lay members in the era of STPs*

Background A document released by NHS England, NHS Improvement and NHS Clinical Commissioners has raised important questions about the evolving role of lay directors and members of NHS organisations. See ‘Supporting change in your NHS’ . It reports on the views of over 200 non-executive directors (NEDS) and lay members at events hosted this autumn. Many

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Father Christmas accused of a sham consultation

Take care when seeking changes to time-honoured traditions. It began as an innocuous proposal – similar to many in the world of public services. Father Christmas merely announced that henceforth, his organisation would accept online requests from children all over the world, but phase out traditional hard-copy correspondence. How could they have anticipated that this

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Appreciative Inquiry – Great idea for the NHS right now

Anyone who has followed the debate about engagement methods in recent years knows that Appreciative Inquiry (AI) is sometimes given mixed reviews. Indeed one reviewer in 2000 called it ‘too Pollyanna-ish’ and others claimed it relied too much on ‘warm fuzzy group hugs.’ (2006) But that was then and things have moved on, as illustrated in

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The Consultation Charter – The 7 Best Practice Principles

Taking important policy decisions today both in Public bodies and in the Private and Voluntary Sectors is a far cry from the traditional ways of decision-making. Two seminal trends drive the change. One is the steady growth in transparency, which is evident well beyond organisations, which are democratically accountable. The other is an increase in

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