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B-B Consultation – Consultation documents have to be intelligible to a wider audience
In the dotcom boom, we all became familiar with some new acronyms. B-C (or B to C) represented the use of the Internet for Business (B) to communicate to Customers (C). Similarly B-B was applied to Business communicating with Business.
But B-B can also mean something else – such as Bureaucrat to Bureaucrat. Just read some of the Consultation Papers issued by Government departments – and try to penetrate the jargon and the acronyms.
This is not a new complaint, and neither is it the knee-jerk reaction against detail and precision, but there is something wrong when intelligent people from the target audience struggle to understand what the consultor means to say.
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