News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

Article by Marc Read, Environmental Services Manager at Salisbury City Council and Matt Johns, Director at Johns Associates Ltd. Salisbury...

Article by Rory Hegarty, Director of Communications and Engagement, NHS North West London/ North West London ICS “You come...

In 2018, the Research & Citizen Insight team were given the gigantic task of carrying out research into Essex Libraries,...
The Norfolk case revealed a discriminatory charging policy in adult social care for Norfolk County Council, as it was deemed...

The Labour Party produced a hefty report this week covering regional devolution. Here’s a taster… ….the British people are the...

The small boats crisis on the south coast of England and the arrival of migrants fleeing crises in Ukraine, the...

Looking for a specific article?

Search our archive of 3168 news items

Publish your work with us

For all publishing enquiries, please contact our Marketing team.

Shopping Basket
Scroll to Top

Your membership questions answered

View our frequently asked questions or contact our dedicated account manager for further support.

You can reset your password here. If you’re still having issues, please send us a message below.

We have many ways you can pay for your membership.

  • Credit card
  • Online
  • Invoice
  • PO

You can renew/upgrade your membership here.

To find out more, send us a message below.

You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.

You can also renew your membership online here.

You can update your contact details here. Alternatively, please send a message to our membership account manager below.

Please send a message to our membership account manager below. 

Still need support?

Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.

Request a callback

Leave a message and our team will call you back

"*" indicates required fields

Name*

Send us a message

We’ll be in touch with you soon.

Name(Required)
Email(Required)
This field is for validation purposes and should be left unchanged.