News & Insights

Keep informed on the latest thinking in consultation and engagement. Our Associates, Fellows, and guest writers share their expertise, perspectives, and lessons from practice across a range of sectors.

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Posted 21 years ago2 minute read

Bias and the Method Mix – The techniques we select can have an influence on the results we obtain; over-reliance on documentary consultation can cause distortion

Consultation papers are in danger of being too PR-driven. Recent examples arriving at Institute offices have been the usual mixed...

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Posted 21 years ago3 minute read

The Ballot-Box By-Pass – Elected Councillors in Local Authorities – and even Members of Parliament have genuine concerns about some consultations. Striking the right balance between representative and consultative democracy is vital

If public and stakeholder consultations are to be really effective, then politicians must believe in them and be comfortable with...

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Posted 21 years ago3 minute read

Getting to Grips with Gershon – The Gershon report on public sector efficiency holds many implications for those involved in public and stakeholder consultations

So we’re now all going to be more efficient ……There will be 80,000 fewer civil servants; £20 billion less will...

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Posted 21 years ago3 minute read

Toolkit Time – Producing a Consultation Toolkit is a sound investment but needs to complement rather than replace traditional staff training

Even the smallest Local Authority today finds itself engaged in multiple public or stakeholder consultations. Many of these are departmentally-based,...

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Posted 21 years ago2 minute read

Consultation as an agent of change – Employee consultation will be a major theme in the coming months, but legislation is not the only reason for making a commitment to this practice

Change management is one of today’s most pivotal and sought-after capabilities. Big Companies need it – for without significant change,...

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Posted 21 years ago3 minute read

Glossy Consultations – Are there occasions when this is justified?

One of the most difficult decisions which consultors have to take concerns the “quality” of consultation documents. On the one...

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