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The engine-room of engagement – What’s needed in order to establish meaningful long-term dialogues with stakeholders?

December 20, 2005 By

Few terms cause more confusion than the simple words – public engagement. Used very generally, it refers to all aspects of the relationship between Public bodies, the citizens they serve…

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Mind Your Mandate – An effective way to initiate a consultation

December 20, 2005 By

When politicians try to justify their actions, they frequently refer to their mandate. It is another word for their “authority” and in this context, that mandate derives from the democratic…

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Consultations: Great and Small – Are the rules really that different when consultations differ in scale?

December 20, 2005 By

Think of an airport …….. There goes the jumbo jet lumbering along the runway, taking 400 passengers to the other side of the world. Next comes the ubiquitous 737 with…

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The Formality Threshold – Process implications and expectations are such that it’s important to recognise when a consultation is formal and when it is not

December 20, 2005 By

The telephone rings. “Hello; this is John. Can I pick your brains for a few minutes …..?” Is this consultation? The answer, of course is Yes. This type of informal…

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Events…dear boy… – Why so many consultations don’t result in neat and tidy outcomes; and the need to anticipate what else might come along …

December 20, 2005 By

Harold Macmillan is quoted as saying “Events … dear boy …”, when asked about the most challenging aspect of being Prime Minister. The same could be said by many consultors,…

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Promotional Consultation?? – Is it ever justifiable to use consultation as a means of putting a neglected subject on the public agenda?

December 20, 2005 By

The theory is pretty unequivocal. You normally go to consultation where there are decisions to be taken, policies to be adopted or programmes to be developed, and where stakeholder views…

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Cash for Consultees? – Is it justified to pay people to take part in consultations?

December 20, 2005 By

One of the legacies of the 1990’s was revulsion with so-called sleaze and a raft of anti-corruption machinery such as the Nolan Rules. As a result, those who become involved…

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Seasonal Goodwill – Creating the right mood music

December 20, 2005 By

One of the ironies of the Xmas period is that the most frenetic, congested, over-hyped, commercially-crazed weeks of the year is meant to be imbued with a sustained veneer of…

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A Blueprint for Consultation Skills Training & Development for Local Authorities & Public Bodies

October 8, 2005

Contents Context – 1 Rationale for training investment – 2 Ten Steps: – 5 1 – Review current consultation – 5 2 – Creation of Consultation network – 5 3 – Training Needs Analysis…

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