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The Pre-emptive Close – What happens if a decision-maker appears to take sides in a controversial consultation?
The Prime Minister had a bad press the other day! Nothing new in that you may say: but the occasion for criticism might have raised a few eyebrows among those…Read more
A few days ago, one of the more popular Radio Stations invited a Church of England Vicar to talk about the special prayer he had published. In essence this was…Read more
Okay, if the fate of the World Cup had reflected the quality of the merchandising rather than the quality of the football, we might have won……! Yet again, there…Read more
One of the most obvious trends in public participation is the movement away from the traditional form of written consultation. Time was when the consultative process meant one of two…Read more
The true cost of re-organisations – Stakeholder relations are a major casualty of regular reorganisations
There is a famous quotation, attributed to Petronius, which talks about the military being organised in teams, and laments that he was to learn from experience that we tend to…Read more
How do you kick off a large-scale consultation? Do you write letters to key stakeholders? Send copies of the consultation document to those you know are interested? Send e-mails? Issue…Read more
Approximately two thirds of the consultation staff who attend the Institute’s training courses profess to a loathing of public meetings. They are not alone. Councillors, Chief Officers and a range…Read more
Manual Transmission – Does consultation act as an accelerator or a brake? Or do we need the third foot-pedal?
There’s a real debate about the role that consultation plays in achieving significant social or political change. Some say that going to consultation is a sure-fire way to slow down…Read more
Consultation – the best form of scrutiny? – Asking citizens and customers, and making their views highly visible, might do more good than a tick-box Inspection process
Consultation is used to fulfil many objectives…….probably far too many; it’s one of the problems that leads to unwarranted expectations. One role, however, that is seldom exploited sufficiently, but may…Read more