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The Pre-emptive Close – What happens if a decision-maker appears to take sides in a controversial consultation?

September 4, 2006 By Tuesday Topic

The Prime Minister had a bad press the other day! Nothing new in that you may say: but the occasion for criticism might have raised a few eyebrows among those…

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On the Ball…..! – A Focus on Fun points the way towards popular public engagement

September 4, 2006 By Tuesday Topic

A few days ago, one of the more popular Radio Stations invited a Church of England Vicar to talk about the special prayer he had published. In essence this was…

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Substance and Spin – Recent events hold lessons for soccer fans – and others!

September 4, 2006 By Tuesday Topic

  Okay, if the fate of the World Cup had reflected the quality of the merchandising rather than the quality of the football, we might have won……! Yet again, there…

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From Hi-Text to Hi-Touch – The retreat from documentary consultation is not without its problems

September 4, 2006 By Tuesday Topic

One of the most obvious trends in public participation is the movement away from the traditional form of written consultation. Time was when the consultative process meant one of two…

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The true cost of re-organisations – Stakeholder relations are a major casualty of regular reorganisations

September 4, 2006 By Tuesday Topic

There is a famous quotation, attributed to Petronius, which talks about the military being organised in teams, and laments that he was to learn from experience that we tend to…

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Launching a Consultation – When a consultation justifies a high-profile launch

September 4, 2006 By Tuesday Topic

How do you kick off a large-scale consultation? Do you write letters to key stakeholders? Send copies of the consultation document to those you know are interested? Send e-mails? Issue…

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In defence of the Public Meeting – What’s needed to make Public Meetings more effective?

September 4, 2006 By Tuesday Topic

Approximately two thirds of the consultation staff who attend the Institute’s training courses profess to a loathing of public meetings. They are not alone. Councillors, Chief Officers and a range…

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Manual Transmission – Does consultation act as an accelerator or a brake? Or do we need the third foot-pedal?

April 5, 2006 By Tuesday Topic

There’s a real debate about the role that consultation plays in achieving significant social or political change. Some say that going to consultation is a sure-fire way to slow down…

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Consultation – the best form of scrutiny? – Asking citizens and customers, and making their views highly visible, might do more good than a tick-box Inspection process

April 3, 2006 By Tuesday Topic

Consultation is used to fulfil many objectives…….probably far too many; it’s one of the problems that leads to unwarranted expectations. One role, however, that is seldom exploited sufficiently, but may…

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