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Consultation – or just another survey? – Surveys can be useful in gathering information – but do not amount to consultation on their own. Don't confuse "Let's do a survey!" with a true commitment to consult!
Consultation is such a popular idea that the label is increasingly being misused to describe activities which aren’t quite ………. There is already a thin dividing line between some so-called…Read more
Has Your organisation a consultation culture? – Getting the true benefits of consultation means absorbing new practices and values – amounting to a significant culture change
Every organisation has its own distinctive culture – a mixture of values and behaviours that characterises its day-to-day activities. Cultures change. Over time they cope with new ideas, changing patterns…Read more
So many stakeholders ….. so little time….. – Few organisations have yet realised how much effort is needed to manage the ever-growing list of stakeholders
Comprehensive consultation means getting to grips with the full range of stakeholders. And there are so many of them. Where have they all come from? The truth is that the…Read more
Don't forget the reindeer! – Consulting the recipients of a service is great ….but remember those who deliver the services as well!
The Consultation Institute has just discovered a discarded copy of a Best Value Report on Christmas delivery services sub-contracted to a certain S. Claus Ltd ….. We note that the…Read more