Advanced Certificate in Consultation and Engagement Fast-track Programme

Enrol on to the combined programme and accelerate your learning and recognition.

Fast-track through the Introductory and Advanced programmes, progressing your career with the end-to-end skills of a Consultation and Engagement Professional.

Entry requirement: Open to all. 

This comprehensive package, combining our Introductory and Advanced Certificates in Consultation and Engagement is intended for those who want to complete a structured and comprehensive curriculum in an intensive 13-week programme. 

Participants will be guided by subject matter experts, equipping them with the tools to navigate challenges and contribute meaningfully from day one. Engage in valuable discussions, benefit from the collective wisdom of others, and build connections that last beyond the programme. 

By the end of the programme, participants will have gained a technical skillset, equipping them with the confidence to navigate complex engagement and contentious consultation activities.

Runs between 4 January – 28 March

Introductory session
4 January | 10.00 – 10.30
Hosted by Martin Roach

The Consultation Charter
Accessible from 5 January
e-Learning

Making Community Engagement Meaningful (Part One)
10 January | 10.00 – 12.30
Delivered by Caroline Latta

Making Community Engagement Meaningful (Part Two)
12 January | 10.00 – 12.30
Delivered by Caroline Latta

Stakeholder Mapping for Public Consultation
Accessible from 12 January
e-Learning

Preparing for a Public Consultation
23 January | 09.30 – 15.30
Delivered by Kathy Graham

Support and Networking session
25 January | 10.00 – 10.30
Hosted by Martin Roach

An Introduction to Co-Production
Accessible from 26 January
e-Learning

Co-Production for Public Engagement and Consultation
30 January | 09.30 – 15.30
Delivered by Andy Wright

Conducting a Public Consultation
6 February | 09.30 – 15.30
Delivered by Kathy Graham

Elective e-Learning modules (x3)
Accessible from 7 February
e-Learning

Support and Networking session
29 February | 10.00 – 10.30
Hosted by Martin Roach

An Introduction to The Law of Equality
Accessible from 1 March
e-Learning

The Law of Equality
7 March | 09.30 – 12.30
Delivered by Anna Collins

An Introduction to The Law of Consultation
14 March | 09.30 – 12.30
Delivered by Steve Inett

Law of Consultation Online (optional)
Accessible from 15 March
e-Learning

Assessment
Accessible from 15 March
Online

Wrap up and next steps session 
28 March | 10.00 – 10.30
Hosted by Martin Roach

Runs between 18 April – 11 July

Introductory session
18 April | 10.00 – 10.30
Hosted by Martin Roach

The Consultation Charter
Accessible from 19 April
e-Learning

Making Community Engagement Meaningful (Part One)
24 April | 10.00 – 12.30
Delivered by Caroline Latta

Making Community Engagement Meaningful (Part Two)
25 April | 10.00 – 12.30
Delivered by Caroline Latta

Stakeholder Mapping for Public Consultation
Accessible from 26 April
e-Learning

Preparing for a Public Consultation
7 May | 09.30 – 15.30
Delivered by Kathy Graham

Support and Networking session
9 May | 10.00 – 10.30
Hosted by Martin Roach

An Introduction to Co-Production
Accessible from 10 May
e-Learning

Co-Production for Public Engagement and Consultation
16 May | 09.30 – 15.30
Delivered by Andy Wright

Conducting a Public Consultation
21 May | 09.30 – 15.30
Delivered by Kathy Graham

Elective e-Learning modules (x3)
Accessible from 22 May
e-Learning

Support and Networking session
13 June | 10.00 – 10.30
Hosted by Martin Roach

An Introduction to The Law of Equality
Accessible from 14 June
e-Learning

The Law of Equality
20 June | 09.30 – 12.30
Delivered by Anna Collins

An Introduction to The Law of Consultation
27 June | 09.30 – 12.30
Delivered by Steve Inett

Law of Consultation Online (optional)
Accessible from 28 June
e-Learning

Assessment
Accessible from 28 June
Online

Wrap up and next steps session 
11 July | 10.00 – 10.30
Hosted by Martin Roach

Runs between 5 Sept – 5 December

Introductory session
5 September | 10.00 – 10.30
Hosted by Martin Roach

The Consultation Charter
Accessible from 6 September
e-Learning

Making Community Engagement Meaningful (Part One)
11 September | 10.00 – 12.30
Delivered by Caroline Latta

Making Community Engagement Meaningful (Part Two)
12 September | 10.00 – 12.30
Delivered by Caroline Latta

Stakeholder Mapping for Public Consultation
Accessible from 13 September
e-Learning

Preparing for a Public Consultation
24 September | 09.30 – 15.30
Delivered by Kathy Graham

Support and Networking session
26 September | 10.00 – 10.30
Hosted by Martin Roach

An Introduction to Co-Production
Accessible from 27 September
e-Learning

Conducting a Public Consultation
1 October | 09.30 – 15.30
Delivered by Kathy Graham

Co-Production for Public Engagement and Consultation
10 October | 09.30 – 15.30
Delivered by Andy Wright 

Elective e-Learning modules (x3)
Accessible from 9 October
e-Learning

Support and Networking session
7 November | 10.00 – 10.30
Hosted by Martin Roach

An Introduction to The Law of Equality
Accessible from 8 November
e-Learning

The Law of Equality
14 November | 09.30 – 12.30
Delivered by Anna Collins

An Introduction to The Law of Consultation
21 November | 09.30 – 12.30
Delivered by Steve Inett

Law of Consultation Online (optional)
Accessible from 22 November
e-Learning

Assessment
Accessible from 22 November
Online

Wrap up and next steps session 
5 December | 10.00 – 10.30
Hosted by Martin Roach

Your Subject Matter Experts

  • Caroline Latta
    Caroline Latta

    Caroline Latta
    Caroline Latta

    Delivers Making Community Engagement Meaningful
    _____

    Expertise:
    • Complex and controversial service change
    • Public involvement and consultation
    • Strategic communications and behaviour change

    Expert in:
    • NHS
    • Public health and local government
    • Stakeholder and citizen engagement across all sectors


    Experience:
    Caroline has worked nationally and internationally providing senior strategic advice for government departments and organisations on strategic communications, stakeholder management and involvement for major public service changes.

    During her 30 year career Caroline has advised on numerous complex and contentious issues across health, social care and local government. She is co-writer: NHS service change legal duties guide.

    Caroline is a senior associate for tCI, she chairs the associate’s council and serves on the board. She is proud to be a chartered member of the Chartered Institute of Public Relations and an accredited practitioner.
  • Kathy Graham
    Kathy Graham

    Kathy Graham
    Kathy Graham

    Delivers Preparing for a Public Consultation and Conducting a Public Consultation
    _____

    Expertise:
    • Evidence based policy development
    • Governance
    • Strategic planning in complex and multi-agency environments
    • Facilitating diverse groups and complex issues
    • Development of collaborative relationships
    • Creation and delivery of shared visions
    • Best practice public consultation
    • Public involvement & continuous engagement

    Expert in:
    • Generalist in Public Policy
    • Health and Social Care

    Experience:
    Governance- Numerous executive and non-executive Board positions supporting strategic governance and risk management. As a Director of an Arm’s Length Public body in NI supported the organisation during a Ministerial review in. Developed the Management response and implemented recommendations.

    Collaborative engagement in strategy formulation - Experienced in chairing, facilitating and supporting multi-disciplinary partnerships to ensure better outcomes for people. For example, co-developed a progressive Children & Young People Framework for Mid & South Essex ICS to enable cross-sector partners to align around inequalities, community-based assets and unlock decision-making/ resource allocation, from system to place-based levels.

    Research, insight and public policy development – Committed to evidence-based approaches, has commissioned, designed and delivered numerous projects.

    Public affairs – successfully lobbied and influenced elected representatives and other stakeholders regarding issues such as financial inclusion and infrastructure projects and delivery.

    Public consultation –Committed to best practice stakeholder engagement and formal consultation. Has worked across the UK providing strategic advice and insight to numerous airports, NHS bodies, LAs and Jersey State Government on consultation and engagement within regulated frameworks.
  • Andy Wright
    Andy Wright

    Andy Wright
    Andy Wright

    Delivers Co-Production in Public Engagement and Consultation
    _____

    Expertise:
    • Community Engagement, including co-production/co-design
    • Asset-based community development
    • Consultation planning and delivery
    • Continuous engagement
    • Data analysis (qualitative and quantitative)
    • Developing and evaluating public policy
    • Developing practical guidance and mapping good practice;
    • Facilitation
    • Research design, delivery and analysis
    • Training design and delivery

    Expert in:
    • Health
    • Local government
    • Fire & rescue
    • Skills, Enterprise and Regeneration
    • Active travel

    Experience:
    Andy is an experienced social researcher and management consultant. He spent the formative years of his career in industry, first as an engineer in the telecoms industry where he later specialised in business analysis and change management, managing large scale and high value projects. He has been a consultant for more than twenty years, focusing on social inclusion, equalities, regeneration, skills and health. Prior to his current role he had senior managerial responsibility for delivering core contracts – including overseeing EU Objective One programmes, workforce development and special projects - at both Merseyside and South and East Cheshire Training and Enterprise Councils.

    Within research and consultancy Andy specialises in developing actionable outcomes based on sound research and insight, working with a diverse range of organisations and stakeholders. Since working with the Consultation institute he has worked on a varied range projects providing advice and guidance as well as quality assurance, in health, social care, SEND, LTNs and other sectors. Recent work includes piloting our new certificate of consultation readiness with NHS South Yorkshire.
  • Anna Collins
    Anna Collins

    Anna Collins
    Anna Collins

    Delivers Practical Equalities
    _____

    Expertise:
    • Consultation and engagement techniques
    • Equality Law and duties
    • Corporate Governance
    • Programme Management

    Expert in:
    • Health
    • Policing
    • Local Authority
    • Fire & Rescue Services

    Experience:
    Anna is a Senior Associate of the Institute with experience across many public sector organisations in project management, advice and guidance and quality assurance. Her particular passion is encouraging people to participate in service change proposals in creative and meaningful ways. She has a sound foundation of the laws of consultation and equality legislation and is keen to support clients in exercising their duties and following good practice processes to inform decision making.

    Anna has previously worked as Director of Corporate Affairs and Governance in the NHS and has delivered successful consultation and engagement processes for many transformational change programmes. She has also worked in communication and engagement for a Police & Crime Commissioner and Police Authority. This first-hand experience means that Anna has the ability to walk in her clients’ shoes and understand the challenges they face.

    As a Fellow of the Chartered Institute of Marketing, Anna has an ability to communicate in an accessible and relevant way and enjoys the challenge of supporting participants to get involved at whatever level they choose.
  • Steve Inett
    Steve Inett

    Steve Inett
    Steve Inett

    Delivers Introduction to Law of Consultation
    _____

    Expertise:
    • Public Involvement and continuous Engagement
    • Coproduction and co-design
    •Trainer

    Expert in:
    • Health and social care
    •Voluntary Sector and Healthwatch

    Experience:
    During his time as Healthwatch CEO, training from tCI allowed him to develop a best practice guide on consultations and engagement. He supported health and social care commissioners through a complex consultation on stroke services that successfully defended a judicial review brought by two separate parties. Steve has supported a range of tCI clients with Advice & Guidance on consultation best practice.

    Steve started as a Registered General Nurse and has worked in social work, adult education, community development and supported housing settings, as well as CEO roles with Citizens Advice and Mind . Steve brings that experience of the role of the voluntary sector and expertise in community engagement and co-production.

Your learning experience

Course curriculum

The Consultation Charter | e-Learning
Get to grips with the practical implications of observing the seven Consultation Charter principles. Learn about the challenges they pose in practice and various solutions or approaches you can adopt in your work.

Making Community Engagement Meaningful | Virtual Instructor-led
Ensure your community engagement activities are meaningful, build mutual understanding, trust and reciprocity with communities to meet your project’s objectives.

Stakeholder Mapping for Public Consultation | e-Learning
Any competent engagement or consultation programme starts with a good understanding of your stakeholders and how best to involve them.

Preparing for a Public Consultation | Virtual Instructor-led
Understand best practices in pre-consultation activities, equipping you with the skills to undertake the full range of preparatory activities required to conduct an effective and robust consultation process. 

An Introduction to Co-Production | e-Learning
Familiarise yourself with the basics and learn why Co-Production is such a powerful way of engaging citizens in meaningful dialogue.

Co-Production for Public Engagement and Consultation | Virtual Instructor-led
Exploring the broad principles of Co-Production through theory and the practical applications.

Conducting a Public Consultation | Virtual Instructor-led
Learn effective ways to engage with citizens and stakeholder organisations during public consultation in order to help you deliver a robust dialogue plan that can withstand external scrutiny.

Elective Modules | e-Learning
Where would you like to take your learning? Select any three e-Learning courses to tailor your programme.

An Introduction to Practical Equalities | e-Learning
An overview of the laws which public sector organisations need to have in mind when considering policy and service changes.

Practical Equalities | Virtual Instructor-led
Addressing the methods and practicalities of undertaking an Equality Impact Assessment, and helping you to consider whether it fulfils the requirements of the duty.

An Introduction to Law of Consultation | Virtual Instructor-led
Explore all aspects of the law and identify the key messages from the cases discussed by focusing on relevant issues and challenges faced by consultation professionals.

Law of Consultation Online | (optional) e-learning
Through extensive case law, find out more about the practical application of key legal concepts, and the implications for consultors and consultees if public consultations are legally challenged.

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