We spend a lot of time developing our own e-Learning courses, but did you know we can also create bespoke online training for your organisation? We'll discuss your requirements and create an engaging product that will support the upskilling of your team.
The Institute also provides a video production service that can be used when you need to explain difficult or lengthy content, such as toolkits, handbooks or guidance, into bite-size, clear and easy to follow videos. We can develop the content to include questions and test the user's knowledge (depending on your chosen platform), or produce a simple informative video - we will work to your needs.
The use of video is an effective way to reach your target audience, and the Institute is on hand to help you achieve it through engaging digital content. If you have an enquiry and are interested in how we can provide support, please contact the team.
Some of our work
Belfast City Council commissioned the Institute to create a short video highlighting the Council's approach to their consultation and engagement activities.
The video explored why the Council consult and engage, the differences between consultation and engagement, the importance and risks of it and a look at the Council's processes.
Belfast City Council is using the video to inform staff and new officers about the council's approach to consultation and engagement.
"Extremely professional and competent but also friendly and a pleasure to work with".
Patricia Flynn, Belfast City Council
“It has been great to partner with the Consultation Institute and local Healthwatch again to create another course in response to requests from our network. They’re always very professional and easy to work with".
Marianne Patterson | Healthwatch England
Healthwatch England commissioned the Institute to create a second online training module on ways to engage people who are not online.
Before the pandemic, face-to-face meetings were a key mechanism for Healthwatch. While they were not possible it made other tools for reaching seldom-heard all the more important and this course helps to overcome those barriers to engagement.
The course, 'Online engagement techniques' was made available to all 151 local Healthwatch in April 2021.
Following the development of a consultation toolkit on the five stages of consultation and engagement with London Borough of Tower Hamlets, they wanted to ensure staff had all available resources to understand the process and commissioned the Institute to produce an e-Learning course to support the handbook.
Using fictional characters and realistic consultation scenarios, such as changes to bin collections, we developed and scripted, a series of ten videos to support the wider team at Tower Hamlets in a fun and interactive way. The videos also included questions at the end to test the user’s understanding.
The course is available on the Council's website, serving as an excellent and informative learning tool.
"tCI did a great job in converting our Consultation and Engagement Handbook for staff into clear, easy to follow videos taking us on the consultation journey using local and relatable examples".
Tower Hamlets Council
“Steve and Martyn were fantastic to work with and it felt like a genuine team effort. We’re looking forward to the next module!”.
Marianne Patterson | Healthwatch England
The impact of COVID-19 forced Local Healthwatch to quickly adopt far more online engagement than had previously been used.
Healthwatch England commissioned the Institute to create an online training module which gave learners different tools and techniques to engage with people online, including those who are seldom heard.
The course, 'Online engagement techniques' was made available to all 151 local Healthwatch in November 2020.
Martyn Beeby | Media Production Manager
Martyn joined the Institute in 2017 to develop the Institute's
e-Learning programme and push the organisation's online presence.
Take a look at Martyn's latest showreel; which exhibits both internal and external projects he's developed during his time with the Institute.
If you'd like to get in touch, please submit your query using our contact form.