Don't forget the reindeer! – Consulting the recipients of a service is great ….but remember those who deliver the services as well!

The Consultation Institute has just discovered a discarded copy of a Best Value Report on Christmas delivery services sub-contracted to a certain S. Claus Ltd ….. We note that the […]

Don't forget the reindeer! – Consulting the recipients of a service is great ….but remember those who deliver the services as well! Read More »