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Customer Engagement Officer

Corporate Services

Department Of Finance And Resources

£31,246.00 – £35,173.00

2 year fixed term

Post No : CO803

An exciting opportunity has arisen to lead our approach to customer research and community engagement. The right candidate will have experience of planning and implementing customer research, leading focus groups, undertaking surveys and analysing data.

You will be an excellent communicator and be able to demonstrate the ability to present information to a range of audiences using a variety of methods. You will be a strategic thinker who has the ability to work with our officers, elected members and partners to get residents involved in high quality consultations and engagement events to understand their needs.

It is essential that the successful candidate will have experience of operating in a politically sensitivity environment, preferably gained through working within Local Government.

The successful candidate will be required to apply for an Enhanced Disclosure from the Criminal Records Bureau.

Interviews are likely to be held on Monday 4th or Tuesday 5th February.

Click here for a more detailed job description

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