Surveys and Questionnaires
Surveys and Questionnaires must be informed by understanding the audience; they must sit in the world of the respondent, not in the world of the person writing them. They cannot and should not be seen as a quick and easy option for gathering data; the questions need to be carefully planned and researched for.
This course covers the basics of survey and questionnaire design.
CPD Credits: 10 | Duration: 30 mins approx. | Bulk unit value: 1
What topics will you cover?
• Hard-copy vs Online
• Question types
• Wording, clarity, and language
• Scales and rating/ranking
• Filter questions
What will you achieve?
An understanding of…
✓ different types of questions in a survey and how to write them
✓ Why question wording and context is important
✓ Filter and funnel questions
Who is this course for?
This course is aimed at those at an operational level who are likely to be constructing surveys
“Very useful course with some helpful reminders and areas I hadn’t thought of.”
Sarah Bainbridge, Surrey Heath Borough Council
Please contact us if you wish to discuss discounted bulk purchases or alternative methods of payment.
tCI members receive this course for £25 +VAT.
For more information on our membership options, or to sign up, please click here.