These days a trip to the supermarket is not the same unless you get the chance to vote for something. Alas, not cheaper prices but typically your favourite charitable cause. The process involves being issued plastic tokens at the checkout, proportional to the amount paid for goods, which can be deposited in buckets against a […]
Review: Feedback Frames Read More »
The recent fiasco with P&O Ferries and their lack of employee consultation leading up to mass redundancies is a timely reminder that you can’t skirt the law. However, not all consultations are equal. Employees are entitled to a consultation with their employer if 20 or more redundancies are being made – typically via a trade
Resign or consult? Participatory governance, P&O and lessons to be learned Read More »
I’m quite happy to register to use a digital service if there is a good reason for it. However, in an attempt to reduce the burden of remembering numerous different login credentials, I’m quite likely to ‘stuff’ online forms with junk details for “one-off” access to content when registration has been forced. Besides, I don’t
Do you feel the registrain? Read More »
It’s hard to knock a bank when it decides to consult, particularly as there has been such as void when it comes to branch closures. So when, in the period between October 2020 and January 2021, the ECB decided to consult on the introduction of a “digital Euro”, we did a mini dance. The bank
Quality over Quantity: A “record high” for ECB’s digital euro consultation? Read More »
International human rights law recognises a general right to political participation that extends beyond the right to vote in elections. It is, therefore, our view that the ‘right to be consulted’ on key government decisions, including budgets, is fundamentally a human right. Even if you disagree with this, consultation practices are widely accepted as effective
International human rights law and public consultation Read More »
In a letter dated 28 January, the UK’s regulator of the financial services industry (the FCA) sought an explanation of why nearly all major banks have set their overdraft rates around 40% in response to a recent rule change. The changes on overdraft arrangements were originally a result of rules on pricing that the FCA
The consultation void Read More »
This is one of the most far-reaching consultations for a long time, so we asked Fraser Henderson, the Institute’s respected specialist on online issues to look at the detail. Here is his assessment…. It looks like the Government is getting serious about tackling online harms with the launch of this week’s recent consultation on new
Sesimic Gaps in the Online Harm consultation Read More »
They are at it again. This week Lloyds have announced a further 49 branch closures due to the “changing needs of customers”. It’s possibly a sign of the times but, in isolation, could leave some rural communities without any local provision. Of course, Lloyds will consult the Unions – but what about their customers? My
Banks are giving consultation a bad name Read More »
At a time where public consultation is getting more complex to deliver the luxury of having a dedicated consultation and engagement officer is ever distant. As reforms become more widespread, there is a danger that a lack of understanding or simple control over consultation activity within an organisation can result in silly mistakes, engagement activity with inconsistent
Consistent Consultation – Getting it right, the first time Read More »
The Royal Society for the encouragement of Arts, Manufacturers and Commerce (RSA) has just published its findings from their citizens’ economic council – a two year review looking at how citizens can ‘have a say’ in national economic policy. A number of recommendations have been proposed, including the establishment of an expert resource centre similar
Citizen participation is fresh ingredient in Bank of England ‘secret sauce’ Read More »
Update coming soon
View our frequently asked questions or contact our dedicated account manager for further support.
You can reset your password here. If you’re still having issues, please send us a message below.
We have many ways you can pay for your membership.
You can renew/upgrade your membership here.
To find out more, send us a message below.
You will receive a reminder email from our dedicated membership account manager 4 weeks before your renewal date. This email will contain all the information you need to renew.
You can also renew your membership online here.
You can update your contact details here. Alternatively, please send a message to our membership account manager below.
Please send a message to our membership account manager below.
Our dedicated Membership Account Manager is on
hand to assist with any questions you might have.
Leave a message and our team will call you back
"*" indicates required fields
We’ll be in touch with you soon.
