Independent Advice and Guidance on Consultation and Engagement
tCI’s Advice and Guidance service offers independent, expert support for organisations managing sensitive or complex consultations. We provide constructive feedback and practical recommendations that help you meet legal duties, build confidence, and move forward with clarity
Why tCI
tCI provides independent assurance, expert advice, and accredited training for public consultations. Our services help organisations manage legal duties, political scrutiny, and reputational risk.
Practical Advice for Complex Consultations
tCI’s Advice and Guidance service provides independent support for organisations navigating complex or sensitive consultations. Not every situation requires full Quality Assurance, but many still carry legal, political, or reputational risk. Our role is to act as a critical friend offering clear, practical advice that strengthens your plans and builds confidence in decision-making.
We work with consultation leads, programme managers, and governance teams to review proposals, test assumptions, and highlight potential risks. Whether you need a second opinion on draft materials, clarity on legal duties, or support handling stakeholder challenge, our tailored guidance helps you move forward with confidence.
Explore our services providing Advice and Guidance
Delivery Support
Extra capacity and expertise to plan and deliver consultations that are lawful, credible, and trusted.
Risk Assessment
Independent reviews (utilising tCI’s 5 risk methodology) to spot legal, political, or reputational risks early—so you can act before challenge arises.
When to Use this Service
Delivery Support
When to use this service:
You need extra capacity or expertise to manage a consultation.
Your team is new to consultation and needs hands-on guidance.
You’re running a statutory consultation with tight timelines.
You want assurance the process is lawful and defensible.
Risk Assessment
When to use this service:
You’re unsure if your consultation approach meets legal duties.
The project is high profile, politically sensitive, or contentious.
You want early warning of gaps that could trigger challenge.
Boards, scrutiny bodies, or regulators need reassurance.
Board Facilitation
When to use this service:
You need an impartial facilitator for public or stakeholder sessions.
Tensions are high and independent oversight will build trust.
You want structured dialogue that produces clear outcomes.
Internal teams need a neutral chair to manage sensitive discussions.
Executive Briefing
When to use this service:
Senior leaders need clarity on consultation law and duties.
You want a strategic overview of risks and obligations.
Executives need concise updates before making decisions.
You’re preparing leadership for scrutiny, challenge, or media interest.
Why tCI is the Partner for Advice and Guidance
Independent expertise – advice grounded in consultation law, governance, and recognised best practice.
Sector experience – proven support across health, local government, and infrastructure consultations.
Practical focus – clear, tailored guidance that addresses risks and supports defensible decisions.
Trusted support – a critical-friend approach that builds confidence with boards, regulators, and stakeholders.
Previous Clients
Previous Testimonials
Taken from past Institute projects, the feedback highlights experience that now underpins tCI.
The Institute has provided us with such sound advice. Their recommendations have been tremendously helpful.
The Consultation Institute have been incredibly helpful in supporting us to ascertain current consultation skills within the organisation, identifying areas that can be improved.
The confidence of having the backing of tCI has been so helpful for us to give feedback to scrutiny from councillors and our own committees about the process.
tCI’s assistance has been invaluable. It has complemented our expertise and means means we can address any high-profile, controversial, consultations with confidence.
This session on public consultation, delivered by The Consultation Institute is a dream session for a qualitative researcher like myself.
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