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The Ballot-Box By-Pass – Elected Councillors in Local Authorities – and even Members of Parliament have genuine concerns about some consultations. Striking the right balance between representative and consultative democracy is vital

If public and stakeholder consultations are to be really effective, then politicians must believe in them and be comfortable with the process. But there is evidence that too little has […]

The Ballot-Box By-Pass – Elected Councillors in Local Authorities – and even Members of Parliament have genuine concerns about some consultations. Striking the right balance between representative and consultative democracy is vital Read More »

Getting to Grips with Gershon – The Gershon report on public sector efficiency holds many implications for those involved in public and stakeholder consultations

So we’re now all going to be more efficient ……There will be 80,000 fewer civil servants; £20 billion less will be spent – and more resources will be allocated to

Getting to Grips with Gershon – The Gershon report on public sector efficiency holds many implications for those involved in public and stakeholder consultations Read More »

Consultation as an agent of change – Employee consultation will be a major theme in the coming months, but legislation is not the only reason for making a commitment to this practice

Change management is one of today’s most pivotal and sought-after capabilities. Big Companies need it – for without significant change, firms that grew fat in protected markets can’t survive when

Consultation as an agent of change – Employee consultation will be a major theme in the coming months, but legislation is not the only reason for making a commitment to this practice Read More »

Online discussion forums – vanity consultation? – Are on-line discussion forums an effective and legitimate form of e-consultation? …………or just a self-indulgent form of vanity publishing?

An enthusiast for online discussions recently claimed that the aim was to replicate on the Internet, what he considered the most effective and genuine debates – namely the cut-and-thrust of

Online discussion forums – vanity consultation? – Are on-line discussion forums an effective and legitimate form of e-consultation? …………or just a self-indulgent form of vanity publishing? Read More »

Beyond the Satisfaction Survey – The Satisfaction Survey goes only so far. It is best seen as a starting point for more dialogue-oriented customer consultation

Among the stakeholders regularly consulted by both public bodies and commercial companies, one category stands out – customers Customer consultation is one of the four consultation environments identified by the

Beyond the Satisfaction Survey – The Satisfaction Survey goes only so far. It is best seen as a starting point for more dialogue-oriented customer consultation Read More »

Becoming a Consultation “Whizz-Kid”? – Joking aside, now is the time to recognise the skills and expertise of consultation specialists

New technology has its ‘internet geeks’; private enterprise calls the young turks with MBAs and suchlike ‘high-flyers’; Chief Executive’s departments have their fair share of ‘policy wonks’; but what do

Becoming a Consultation “Whizz-Kid”? – Joking aside, now is the time to recognise the skills and expertise of consultation specialists Read More »

Precision please – Aspects of Community Engagement are often nebulous – but Consultation is a very precise activity.

Consultation within the public sector – and sometimes in the commercial sector as well – is increasingly being placed in the wider context of community engagement. This expression means many

Precision please – Aspects of Community Engagement are often nebulous – but Consultation is a very precise activity. Read More »

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