THE CONSULTATION INSTITUTE

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Services/Quality Assurance/Certificate of Readiness
Assurance Service The benchmark

Certificate of Consultation Readiness.

Independent assurance that your consultation is legally sound, clearly structured, and prepared to withstand scrutiny.

The Consultation Institute
Certificate of
Consultation
Readiness
BEST PRACTICE
This consultation has been independently
assessed against the Gunning Principles.
Issued before launch
tCI Assurance
Authorised assessor
Ref · CR-2026
§ The benchmark

For fair and defensible consultations.

The Certificate gives organisations the confidence that their consultation is fully prepared to withstand political, legal, and public scrutiny.

Unlike internal checks, this is an external validation that your approach meets recognised standards, including the Gunning Principles, statutory duties, and best practice. Through a structured review of your plans, documents, and governance, the Certificate confirms your consultation is lawful, transparent, and defensible before it begins.

What the Certificate involves

Five lines of review

Our advisers examine the elements most likely to be tested by scrutiny bodies, the courts, and the public.

01

Governance & decision-making

How decisions are owned, recorded, and signed off, so the process holds up to internal and external scrutiny.

02

Clarity & accessibility of documents

Whether consultation materials are clear, accessible, and give people enough information to respond intelligently.

03

Timelines & proportionality

Whether the consultation period allows adequate time to consult, analyse, and conscientiously consider responses.

04

Equality & legal duties

Equality considerations and compliance with the statutory duties that apply to your consultation.

05

Engagement methods

Whether the engagement methods chosen are suitable for the stakeholders affected by the proposals.

The output

You receive a formal Certificate of Consultation Readiness, to share with scrutiny bodies, boards, or committees, or publish alongside your consultation materials to demonstrate transparency.

§ What is required

Built on the Quality Assurance process.

See the two-product process →

The Certificate is issued at the end of Part A: QA of a Pre-Consultation. tCI assesses all five phases, from reviewing the current position through to the decision on what to consult on. When they meet the standard, the certificate is awarded and you are ready to launch.

A.1
Review and Plan: the current position, scope, governance and the project plan.
A.2
Engage, learning engagement with stakeholders before options are developed.
A.3
Design, options developed against criteria set in advance.
A.4
Appraise, consistent, evidence-based appraisal of the options.
A.5
Decide: the decision on what to consult on, the mandate and the documents.

The Readiness certificate is awarded at Good Practice or Best Practice and marks the natural end point of Part A. Where assurance across the whole process is required, the programme continues into Part B: QA of a Public Consultation, which carries the Part A assessment forward without repeating it and leads to the Certificate of Assurance.

Every stage works the same way
You prepare
Your Adviser reviews
Your Assessor determines
Confirmation letterissued with your certificate
Not yet
§ Two levels of award
Meets the standard

Good Practice

Confirms the consultation has been planned and delivered in a way that is lawful, fair, and proportionate. The right people were asked the right questions, the process followed a clear plan, and the final reporting meets the required standard.

Often the appropriate level for statutory consultations, or where there is internal or public scrutiny.
Goes further · the whole programme

Best Practice

Awarded where the process goes further, showing a high level of care, clarity, and responsiveness. It reflects strong public engagement, transparent reporting, and evidence that the consultation shaped the decision, demonstrating not just legal compliance, but leadership and trust-building.

Well suited to complex or high-profile consultations, or organisations that want to set a clear standard.
§ Key benefits

A trusted mark of quality

Recognised across sectors
01

Reduces risk

Identifies weaknesses before they become grounds for challenge.

02

Builds confidence

Reassures leaders, scrutiny bodies, and committees that consultation is sound.

03

Strengthens credibility

Demonstrates to stakeholders and the public that your process is fair and transparent.

04

Demonstrates compliance

Aligns your consultation with legal requirements and good / best practice standards.

05

Scrutiny-ready

Committees, boards, and stakeholders can see that governance, materials, and processes have been tested against recognised standards.

§ Is it legally binding?

Not a guarantee, but an evidenced audit trail.

The Certificate isn't legal advice. It provides independent assurance that your consultation is fair, transparent, and defensible, and creates a clear record for boards, scrutiny, and auditors.

Cited in judicial review
The judge noted he was “fortified” in dismissing the consultation complaint because the process had been independently quality-assured by the Consultation Institute.
R (Hinsull) v NHS Dorset CCG, 2018 Graded good practice, later best practice

In a separate case the court noted a consultation “was the subject of an external audit by the Consultation Institute, and was awarded a Certificate of Best Practice.”

R (Flatley) v Hywel Dda University Health Board, 2014 Mr Justice Hickinbottom
§ FAQ

Common questions

How the Certificate works, who it's for, and how it differs from our other assurance reviews.

01 What is the Certificate of Consultation Readiness?

It is an independent review carried out before a consultation launches. Our expert team assess your plans, documents, and governance against the Gunning Principles, legal duties, and good practice standards. A certificate is then issued to confirm readiness.

02 Why do organisations use it?

The certificate reduces the risk of legal challenge, reassures scrutiny bodies and decision-makers, and demonstrates to the public that consultation has been tested independently. It has become a widely recognised benchmark for consultation quality, including by the UK court system.

03 Who is it for?

Local authorities, NHS bodies, and infrastructure promoters most often seek a Certificate, particularly when projects are high-profile, sensitive, or exposed to political or reputational risk.

04 What does the process involve?

The assessment typically includes a review of consultation documents, timelines, equality considerations, governance arrangements, and engagement plans. We then provide feedback and, once issues are addressed, issue the certificate.

05 How long does it take?

Most reviews are completed within a few weeks, depending on the scale of the consultation and the availability of materials, key staff, and meetings.

06 How does it differ from QA Lite or Early Assurance?

QA Lite is a proportionate check for smaller changes that don’t require full consultation. Early Assurance is a pre-consultation review during scoping. The Certificate of Consultation Readiness is the full, formal assurance designed specifically for live consultations.

07 What happens after the certificate is issued?

The Readiness certificate is the natural end point of this engagement, which concludes just before your consultation opens. If you also want assurance across the rest of the lifecycle, the engagement can be extended through the consultation and up to the decision, leading to a separate Certificate of Assurance.

§ Why it matters

Launching without assurance carries risk.

The Certificate reduces the chance of legal challenge, protects against reputational damage, and builds public trust by showing your process has been carefully designed, providing clarity, confidence, and assurance that your consultation is ready to proceed.

Lawful Transparent Defensible
Case study
NHS South Yorkshire Integrated Care Board
“The confidence of having the backing of the Consultation Institute and the Certificate has been so helpful for us to give feedback to scrutiny from councillors and our own committees about the process.”
Richard Kennedy
NHS South Yorkshire ICB
Read the case study →
Want to know more?

Certify your consultation before it launches.

Our team is on hand to scope the Certificate around your consultation, your timeline, and your level of exposure.

Speak to our team
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