The people behind the practice.

Peter is a Partner at Capsticks, where he has spent much of his career advising NHS organisations, local authorities, and other public bodies on governance, consultation, and complex service change.

He has supported boards and senior leaders through some of the most challenging and high-profile decisions in health and local government, keeping processes fair, accountable and defensible.

As Chair of tCI, Peter brings this experience to guide the organisation’s work and uphold its role as an independent voice on standards in public consultation and engagement.

Simon has worked across central government, the NHS, and public consultancy for over 25 years – often leading complex service change in politically sensitive environments. He has advised NHS England, local systems, and regulators on some of the country’s most high-profile reconfiguration programmes, providing legal, governance, and assurance support in areas where public consultation carries real risk.

Simon has led tCI since 2025. As CEO he sets its direction as the sector’s independent authority on consultation and engagement – owning the credibility of the assurance model, convening practitioners across health, government and infrastructure, and championing the standards that public bodies consult against.

His focus is simple: clear standards, independent advice, and helping public bodies make decisions that stand up to scrutiny.

Rod has held senior finance roles across membership bodies, not-for-profits, and public sector organisations where financial discipline and public accountability are equally critical. He understands that independence requires financial sustainability, and credibility requires transparency.

As Chief Financial Officer, Rod is responsible for tCI’s financial strategy, planning, and commercial governance – keeping the organisation lean, operationally resilient and able of maintaining independence under pressure. His approach is pragmatic and transparent, building trust through financial clarity and long-term thinking.

Zoe leads tCI’s assurance and training functions, overseeing independent reviews for consultations where decisions are contentious, legally exposed, or involve vulnerable populations. She has advised NHS service reconfigurations, local authority consultations, and national programmes on design, defensibility, and meeting equalities duties.

Her background in applied research and policy brings analytical discipline to work that must stand up to judicial review, political challenge, and media scrutiny. As Chief Delivery Officer, Zoe ensures every tCI review and training course meets the standard expected of a credible independent body – rigorous, fair, and defensible.

James leads tCI’s digital strategy, overseeing the platforms, tools, and systems that support training delivery, client engagement, and operational efficiency. His focus is on building a digital experience that’s simple, secure, and aligned with the needs of public bodies working under pressure.

With a background in design, development, and digital operations, James has worked with a wide range of organisations – from startups to sector bodies – to create digital services that are both intuitive and dependable. At tCI, he ensures the learning platform, CRM, and digital tools support scalable delivery without losing sight of quality or user trust.

James plays a central role in helping tCI operate as a lean, modern organisation – where technology supports clarity, access, and assurance.

David brings over 38 years of NHS leadership experience, having built his career across Wales, South East England and London. Throughout his tenure, he held diverse management roles spanning operational delivery, clinical networks, commissioning, organisational development and strategy across various NHS organisations.

For the final 15 years of his NHS career, David specialised in strategy and service reconfiguration, including programme management and assurance. He was seconded to programme manage London’s largest reconfiguration and oversee its initial implementation phase, served as Head of Strategy and Reconfiguration for NHS London, and chaired the national reconfiguration sub-group – leading the latest version of the NHS England guidance, “Planning, assuring and delivering service change for patients”.

Since retiring from the NHS in 2021, David has continued to contribute through work on Integrated Care Board governance and Trust transactions. He remains deeply passionate about delivering substantial service change within the NHS and supporting others to navigate these complex programmes.

Nick brings nearly three decades of expertise in consultation and engagement, having begun his career as a practitioner in 1996 before establishing himself as a consultant in 2003. He has partnered with diverse organisations spanning the private sector, local authorities, health bodies, fire and rescue services, infrastructure organisations and the not-for-profit sector.

Since 2009, Nick has delivered specialist training across consultation and engagement disciplines, equality methodology and consultation law, making him a sought-after trainer and advisor.

Nick’s relationship with tCI began in 2010 as an Associate. He served as Programme Director (CEO) from 2017 to 2019 before being awarded Fellowship status in 2019. After leaving in 2022 to travel, he returned to the field in 2024 and has since rejoined tCI as Lead Fellow.

Rory Hegarty is a senior communications and community engagement specialist with over 30 years’ communications experience, including 20 years at a senior level in the NHS.

Rory has led service change programmes in three London regions, working closely with residents, communities, NHS bodies and partner organisations to develop best-practice approaches to public consultation, involvement and participation.

With over 30 years in NHS leadership, Clive has led major hospitals, health boards, and system-wide programmes through complex change. He has a track record of turning around performance – improving emergency care, recovering planned services, and strengthening governance under intense scrutiny.

Clive’s experience spans acute hospital management, strategic planning, and high-stakes service reconfiguration across England, Wales, and the Channel Islands. His focus is on delivering measurable improvement while building trust between boards, clinicians, and the public.

Mike has more than twenty years’ experience planning, delivering, and advising on public consultations. He drafted the first version of the UK Government’s Consultation Code of Practice. As Head of Consultation at Transport for London, he wrote TfL’s consultation policy and toolkit and oversaw a programme of 150+ consultations each year, while leading several large and contentious exercises himself.

Since leaving TfL, Mike has advised clients across transport, local government, health, and fire and rescue. His work includes supporting airports in England and Scotland on airspace change consultations and advising national governments in North Africa on constitutional change projects for the World Bank.

A long-standing Associate and later a Fellow of the Consultation Institute, he now works with tCI as an associate, bringing practical, policy-aware support to organisations facing complex or sensitive decisions.

Anna is a Fellow at tCI, working with clients across the health, fire and rescue, local authority and policing sectors. Her subject-matter expertise lies in equality, health inequalities, co-production and involvement methods, and she co-authored the National Fire Chiefs Council guidance on Consultation.

A Fellow of the Chartered Institute of Marketing, Anna has extensive expertise developing innovative communication and involvement methodology – particularly tools to support people from protected-characteristic groups to make sure their voice is heard, with a particular interest in health literacy and accessible information.

She developed and delivered training to upskill clients in the Public Sector Equality Duty, co-production, stakeholder analysis, and engagement strategy. Before supporting clients she was a client of tCI for over 10 years, a Director in the NHS responsible for communication, patient involvement and corporate governance, and later worked for two Police & Crime Commissioners leading public and victim consultations.

Barry Creasy is a specialist in consultation, evaluation, and research with 40+ years of experience in document design and data gathering. He began at the Agricultural and Food Research Council, then spent 19 years at the Qualifications and Curriculum Authority as a researcher, evaluator, and consultor – contributing to major exercises including the 1994 Dearing consultation.

Since 2006 he has worked independently, delivering training for The Consultation Institute on the law of consultation, focus groups, surveys and questionnaires, and data analysis, including programmes for the European Commission. He became an Associate and Fellow in 2013.

Barry has supported quality assurance for clients including Highways England, HS2 Ltd, the Department for Transport, local authorities, police and fire services, and the health sector. Recent work includes a risk review for the Humber Acute Services Programme and quality assurance for Surrey Heartlands, alongside large-scale quantitative and qualitative analysis projects.

Andrea has over 20 years’ experience in the UK public and private sectors, specialising in capital projects and service change. She bridges the gap between delivery and governance, transforming complex requirements into clear engagement strategies.

She supports organisations through consultation and scrutiny, enabling difficult conversations and building shared understanding. Her work spans major infrastructure schemes to local projects, always focused on fairness, transparency, and evidence.

Dipak Mistry is a Chartered HR and organisational change leader with over 30 years of experience in the health, local government, and regulatory sectors. As a Chartered Member of the CIPD and the Institute of Equality and Diversity Practitioners, he offers specialised expertise in equality, diversity and inclusion, people transformation, and consultation assurance.

He has advised senior leaders and executive teams on complex consultation and organisational change programmes, so that engagement processes are fair, inclusive and evidence-based – helping organisations embed the Gunning Principles and enhance decision-making integrity.

At tCI, Dipak contributes to both the Training and Strategic Advisory portfolios, supporting clients to assess the strength of their consultations and develop organisational capability in people-centred consultation and engagement.

Steve is an Associate at tCI, providing advice, guidance, quality assurance, and training on the Law of Consultation to local authorities and NHS organisations. He previously served as CEO of Healthwatch Kent and Healthwatch Medway and contributed to tCI online training packages for Healthwatch England.

He supported health and social care commissioners through a complex consultation on stroke services, which successfully defended a judicial review brought by two separate parties. He has also worked as an Associate with Traverse, The Health Creation Alliance, and HICO.

Steve started as a Registered General Nurse and has worked in social work, adult education, community development, and supported housing. He chairs the Kent & Medway VCSE Steering Group and has held CEO roles with Citizens Advice and Mind.

Ian is a tCI Associate with 30 years’ frontline policing experience. A former Metropolitan Police leader (1995–2025), he brings critical-incident expertise and evidence-based problem solving across community policing, vulnerable groups and harder-to-reach communities.

He works credibly with local authority leaders and commissioners, safeguarding and community safety teams, and charity/VCSE partners. Ian has served in response, custody and specialist teams, contributed to major incidents including 7/7, and is recognised with multiple commendations and long-service honours.

He now strengthens defensible decision-making and proportionate engagement for councils, the NHS and charities through tCI’s assurance, learning and advisory services.

Damian Greenfield is a trusted communications and engagement leader who helps organisations navigate complex change through clear, confident, and inclusive consultation. With extensive experience across major national infrastructure and public sector transformation programmes, he brings a proven ability to turn challenge into opportunity and consultation into meaningful dialogue.

Spanning nearly two decades, Damian has led engagement across the UK, shaping strategies that connect communities, partners, and policymakers. His calm, strategic approach enables clients to manage risk, strengthen relationships, and build public confidence in the decisions they make.

As an Associate at tCI, Damian supports clients to design and deliver consultation programmes that meet the highest standards of best practice and compliance.

Luiseach specialises in engagement data and information management, helping public and private sector organisations make better use of the insights they gather through consultation and community engagement.

With experience spanning large infrastructure, energy, and natural resource projects across North America, she brings a practical, grounded approach to turning engagement records into usable information – establishing governance frameworks, workable data standards, and reporting that accurately reflects the issues raised during engagement.

A regular contributor to sector discussions on treating engagement data as a strategic asset, Luiseach helps organisations move from ad hoc record-keeping to structured, defensible engagement data management that supports better decision-making.

Cllr Sinead Mooney is Cabinet Member for Adult Social Care at Surrey County Council and has represented the Staines division since 2017. Her portfolio covers statutory adult social care responsibilities, commissioning, and market shaping – putting her at the centre of some of the council’s most sensitive decisions on care, housing, and support for vulnerable adults.

Before her election, Sinead spent 16 years in housing roles at Hounslow and Hillingdon Councils, later becoming Head of Housing Services for a housing charity. She has served as both a county and borough councillor, bringing a rare combination of professional delivery experience and political accountability.

As Chair of tCI’s Advisory Board, Sinead brings frontline political accountability and hands-on community engagement experience to ensure tCI’s standards remain grounded in the realities of local government decision-making.

Simon began his NHS career in 1977 in clinical physiology. He moved into public health and leadership across hospitals and community services, then held board-level commissioning roles in Health Authorities, PCGs, PCTs and CCGs, including joint commissioning.

He specialises in service change and the role of consultation, supported by postgraduate research on stakeholder management in consultation.

He has chaired the Advisory Boards of the Three Counties Cancer Network and the West Midlands Quality Review Service, and has served on NICE committees. Since leaving full-time NHS roles, he has taken on local authority, charity and judicial appointments.

Rachel Pearce is Managing Director at NHS England South West, bringing over 30 years of experience in NHS leadership, including executive and board roles.

She serves as Vice Chair of GambleAware and is a trustee for Marie Curie, alongside more than a decade of supporting charities focused on mental health and addiction.

Ceri is the Managing Director of Baxendale, the UK’s leading employee-owned health and care consultancy. With over 25 years’ experience in the health sector, she specialises in strategy development, service transformation, and innovative partnership models.

During her 12 years at Baxendale, Ceri has led multiple complex transformation projects, mobilising more than £4 billion in new delivery models, supporting clients to navigate the strategic and practical challenges of redesigning health and care services around sound evidence and engagement.

Her background is in evidence-based policy and research. Before joining Baxendale she headed the policy and research team at Social Enterprise UK, where she co-authored the Social Value Act 2012 and designed the first national survey of social enterprises.

Fraser MacDonald is a Senior Engagement Manager at Transport for London, specialising in the design and delivery of complex, high-profile public consultations. He has led major programmes across road user charging, air quality, public realm and bus network policy, making consultation evidence rigorous, accessible and legally sound.

He has overseen consultation for some of London’s most significant schemes, including the London-wide ULEZ expansion, proposed Congestion Charge changes, and the Silvertown and Blackwall tunnels user charge consultation, as well as the Oxford Street transformation and Superloop bus network expansion.

With a strong focus on inclusive engagement, Fraser has developed approaches to strengthen participation from seldom-heard groups and improve accessibility across TfL’s consultation process.

Paul Compton is Head of Communications and Engagement at Devon and Somerset Fire and Rescue Service – the largest non-metropolitan fire and rescue service in England, covering 1.8 million residents and a large summer tourist influx.

Paul has worked in communications and engagement for 25 years across local government, NHS and blue-light services, and is passionate about life-long learning, inclusion, and engagement.

Between 2018 and 2022 he chaired FirePRO, the national membership body for communications professionals in the fire and rescue sector, leading the development of the national Communication and Engagement Fire Standard. He has served on the Chartered Institute of Public Relations Council for three years.

Emma Flinn leads Partnerships, Engagement and Inclusion at Transport for Greater Manchester, part of the Greater Manchester Combined Authority. Her work spans engagement, co-design and consultation that shape transport policy, strategy, services and infrastructure, alongside embedding equality and inclusion across the network.

Emma has led high-profile and legally complex consultations on major transport reforms, including the landmark decision to bring buses back under local control – the biggest change to public transport in Greater Manchester in almost 40 years. Her focus is on meaningful participation and co-design, recognising transport’s vital role as an enabler for wider outcomes.

Sarah Jennings joined Natural Resources Wales in September 2020 from Hywel Dda University Health Board, where she was Director of Partnerships and Corporate Services. Before that she was Head of Strategic Partnerships and Projects at Carmarthenshire County Council, working to integrate health and social care.

She previously worked for 12 years in the private sector as Managing Director (Europe) for a US corporation, and then as Head of Economic Development for Carmarthenshire County Council, managing a £450m multi-agency regeneration programme.

Her priorities at NRW focus on strengthening partnerships and building a compelling narrative around its mission to tackle the climate and environment emergencies, providing strategic leadership to relationships with stakeholders and leading commercial income generation and procurement.

Rachel Jones brings senior NHS leadership experience from Maidstone & Tunbridge Wells NHS Trust to tCI’s Advisory Board, contributing the perspective of an acute provider operating under public and regulatory scrutiny.

Clare Davies manages the Communities, Consultation and Engagement team at West Yorkshire Combined Authority, which covers Bradford, Calderdale, Kirklees, Leeds and Wakefield. She has nearly 25 years of experience in delivering local government consultation and engagement activity.

The Combined Authority uses devolved powers and funding to make decisions locally across transport, housing, regeneration, skills and investment.

Clare oversees a team of over 20 consultation, community engagement and market research professionals, making sure the people of West Yorkshire have their say across a range of projects – championing inclusivity and working to achieve better outcomes for all.

Sarah Adair is Associate Director of Communications and Engagement at NHS Thames Valley, the Integrated Care Board formed from Buckinghamshire, Oxfordshire and Berkshire West. She brings over 20 years’ experience in strategic communications and engagement within the NHS, having begun her career in public and media relations before progressing into senior NHS roles across London and the South East.

She is passionate about patients and the public being meaningfully involved in shaping health services, with a strong focus on service reconfiguration and the impact of change on local communities, working closely with the voluntary sector and Healthwatch.

Sarah has extensive experience providing strategic advice to Boards and senior leaders across complex health and care systems, and has previously led communications and engagement functions across Oxfordshire and Buckinghamshire during significant periods of NHS change.