Consultation and engagement for local government.
Council consultations are among the most litigated in the country, and the cause is often not the topic. It is sequencing, running the consultation once the decision has effectively taken shape. We help councils consult while the answer is still open, and prove it.
The hard part is often not the topic. It’s the timing.
Local authorities consult under a denser web of duties than most, in full public view, with members, campaigners and local media watching every step. And when it goes wrong, the cause is often not the subject of the consultation. It is the timing.
A budget consultation that looks rushed, a library closure where the alternatives were never really open, an equalities impact done as a tick-box, any of these can end in a judicial review, a referral, or a decision unpicked months later. More local-authority consultations reach the courts than those of any other sector, and the case law that shapes national practice, Moseley, Nash, Bracking, was largely made on council decisions.
Getting it right is not only about avoiding challenge. It is about making decisions that carry the community with them, and that members can defend with confidence.
The duties a council consultation has to satisfy.
The Gunning Principles
The four common-law tests every public consultation must meet: consult at a formative stage, give enough information to respond intelligently, allow adequate time, and conscientiously take responses into account. The benchmark the courts apply.
Public Sector Equality Duty
Section 149 of the Equality Act 2010 requires due regard to equality impacts before, not after, a decision. A weak or after-the-fact Equality Impact Assessment is one of the most common grounds of successful challenge.
The Best Value duty
Section 3 of the Local Government Act 1999 and the statutory Best Value guidance require councils to consult representatives of those affected when deciding how to deliver services, particularly on savings and closures.
Local and statutory routes
Specific regimes carry their own rules: Statements of Community Involvement for local plans, prescribed processes for school reorganisation and SEND, and consultation duties on licensing, highways and council tax support.
A decision people can see the reasoning behind is one they can trust. One they cannot is one they are more likely to contest, in public and in court.
The consultations that most often need support.
Each carries its own statutory route, its own scrutiny, and its own campaigners. We have worked across all of them.
Budget & savings
Setting the budget, closing a funding gap, and consulting on the trade-offs behind service reductions.
Libraries & leisure
Closures, transfers and reconfiguration, where alternatives and community asset transfer must be genuinely explored.
Schools & SEND
School reorganisation, admissions and SEND provision, under prescribed statutory processes and intense parental scrutiny.
Local plans
Statement of Community Involvement, Regulation 18 and 19 stages, and soundness at examination.
Traffic & LTNs
Low-traffic neighbourhoods, parking and highways changes, among the most contested and campaign-heavy consultations councils run.
Reorganisation
Local government reorganisation and devolution, where the structure can be settled before the public is consulted, and the delivery risks may not be put to them.
Independent, and proven where it counts.
Our standards are referenced by the Local Government Association, and our assurance has been relied on in devolution and other high-profile council consultations.
Two ways in: train your team, or assure the consultation.
Courses for council teams
Independent assurance
The local government consultation checklist
A practical, plain-English checklist drawn from our assurance work, so you can pressure-test your next consultation against the standards that matter.
The judgments councils are read against.
Local government is the most litigated sector in our catalogue, with 115 judgments tagged to it. Three that shape current practice:
The latest in the long line of care home fee challenges. A six-week consultation on fee uplifts survived scrutiny, and no equality impact assessment was required on the facts. Some practitioner summaries misreport this as a breach finding.
A low traffic neighbourhood made permanent after an experimental period. The court found errors in the process but no substantial prejudice, so the scheme stood.
Notice of a talk describing a vision for transformation is not clear notice of a proposal to close a service. A leading Scottish authority on consulting before closing a day service.
Local government consultation, answered.
When does a council legally have to consult?
A duty to consult can arise from statute (for example the Best Value duty, planning and education legislation), from a clear promise or established practice, or where not consulting would be so unfair as to be unlawful. Even where there is no strict duty, once a council chooses to consult it must do so properly, meeting the Gunning Principles.
What most often gets a council consultation judicially reviewed?
The recurring grounds are consulting too late to make a difference, giving people too little information to respond intelligently (including on realistic alternatives), inadequate consideration of equality impacts, and failing to show responses genuinely influenced the decision. Most are avoidable with the right process.
How long should a local government consultation run?
There is no fixed statutory minimum for most consultations, but time must be adequate for the complexity and the audience. Twelve weeks remains a common benchmark for significant change; shorter periods can be lawful if justified, but a rushed timetable is a frequent ground of challenge.
Can you support a consultation that is already live?
Yes. We are often brought in mid-process, either to train the team quickly or to provide an independent check that surfaces risks while there is still time to fix them. The earlier the better, but a mid-consultation review is far better than discovering problems at the decision stage.
Make it fair, lawful and defensible.
Tell us about your consultation and where the political and legal risks lie. We will scope the right mix of training and assurance for your team.