Two colleagues working with laptops and a sticky-note planning board

DM-302Advanced · Digital & methods

Advanced AI for consultation and engagement.

Use AI responsibly and effectively in consultation, from analysing responses at scale to the governance, bias and transparency that public trust demands.

1 day

Duration

£295+VAT

Public · per delegate

POA

In-house

40 CPD

Credits

Book this course → See calendar

01Overview

AI can transform consultation analysis, if you use it well.

AI offers real power for consultation: analysing thousands of responses, spotting themes, drafting summaries. It also carries real risk: bias, opacity and the erosion of trust if used carelessly or hidden from the public.

This advanced course helps practitioners use AI responsibly: where it helps, how to keep humans in control, how to guard against bias, and how to be transparent so AI strengthens rather than undermines public confidence.

02Learning outcomes

What you'll take away

Delegates leave able to use AI in consultation responsibly and effectively.

01Identify where AI adds real value in consultation

02Use AI to analyse large volumes of responses

03Keep meaningful human oversight of AI outputs

04Recognise and mitigate bias in AI analysis

05Be transparent about AI use with the public

06Set governance for responsible AI in engagement

03The day

Four sessions

A full day on responsible AI in practice.

09:30Where AI helpsGenuine value versus hype.

11:00Analysis at scaleAI on large response sets.

13:30Bias & oversightKeeping humans in control.

15:00Transparency & governanceEarning public trust.

04Who it's for

For forward-looking practitioners.

For those exploring how AI can support consultation responsibly.

Senior consultation & insight staff

Digital engagement leads

Data & analytics teams

Policy & governance officers

Anyone piloting AI in engagement

06Before you book

Common questions

Anything not covered here, ask us. We answer the same day.

01How many CPD points do I earn?Forty tCI CPD points. Every advanced course carries 40, and points are logged against your record when you attend. Members can download a CPD statement from the membership portal at any time, and this course counts towards the taught element of a tCI qualification.

02Is it virtual or face-to-face?Open places run as a live virtual workshop, delivered in real time by a tCI trainer, never a recording. Groups stay small enough that everyone can speak, and you work in breakouts as well as listening. The same course runs face-to-face at your own offices as an in-house session.

03How long is the course?One full day, 09:30 to 16:30, in four sessions with breaks between each, opening with ‘Where AI helps’ and closing with ‘Transparency & governance’. The day is built around practical exercises rather than presentation, so you leave having worked on advanced AI practice rather than only having heard about it.

04Can you run this in-house for our team?Yes, and it is the usual choice for teams of six or more. In-house delivery works from your sector and the consultations you have in front of you, so the advanced AI practice exercises use your own material. We can run it in person or virtually, and split it across two half-days where a full day is hard to protect. Ask us about bespoke for a quote.

05Do I need prior experience or other courses first?Yes. This one assumes the groundwork. Take AI for consultation first, or come with equivalent practical experience. It is pitched at advanced level for people already working at this in their day job.

06Who delivers the course?A tCI trainer who specialises in digital methods and AI and works in it, not only teaches it. The named trainer for each date is shown on the course calendar and confirmed in your joining instructions the week before. You can put live problems to them on the day and expect a straight answer.

Bring this workshop in-house for your whole team

The same course, reworked around the consultations your team is running.

Book this course → Enquire about bespoke