THE CONSULTATION INSTITUTE

ESTABLISHED 2003 - 5,000+ PROFESSIONALS TRAINED

Delivery Support · Hands-on capacity

Where the gaps appear, we step in beside your team.

Experienced practitioners who work alongside your organisation to keep a consultation moving, adding the expertise and capacity to deliver lawful, credible and trusted outcomes that withstand scrutiny.

Where the pressure builds Specialist help, when it counts
Deadlines Immovable timelines Statutory clocks and committee dates that cannot slip, with a team already at capacity.
Governance Audit-ready records Decision trails and documentation that have to hold up against the Gunning Principles.
Scrutiny Boards & the public Pressure from members, regulators and communities who expect a fair, defensible process.
What we provide

Targeted help across the consultation and engagement process

From preparing consultation documents to facilitating difficult stakeholder meetings, we plug in exactly where you need specialist expertise or additional capacity at critical stages.

01

Document drafting & review

Consultation papers, briefing notes, committee reports, equality impact assessments and communication materials.

02

Process & governance support

Timelines, audit trails and decision-making documentation aligned to the Gunning Principles and statutory duties.

03

Engagement planning

Tailored strategies to reach stakeholders, community groups, patients or service users in a fair and proportionate way.

04

Meeting & event facilitation

Impartial support for workshops, public meetings and roundtables where credibility and neutrality are essential.

Where we add most value

A specialist, co-located within your team.

More than advisory input from the sidelines. An experienced practitioner works alongside your people day to day, reading the room, flagging risk early, and giving decision-makers the confidence to move at every stage.

01 Expert feedback on risk, proportionality and compliance, in the moment
02 A trusted voice in the room for boards, members and stakeholders
03 Knowledge that stays with your team long after the assignment ends
The consultation lifecycle

We add capacity at any stage.

01
Plan

Scope, proportionality and the case to consult.

+ We can step in
02
Prepare

Documents, EqIAs and governance records.

+ We can step in
03
Consult

Reaching stakeholders fairly, and facilitation.

+ We can step in
04
Analyse

Making sense of responses, conscientiously.

+ We can step in
05
Report

A defensible record that withstands scrutiny.

+ We can step in
Agreed up front

Clear deliverables, agreed before we start.

Interim & open-ended consultancy
Open-ended retainers with no fixed end point
Interim placements that fill a seat, not a need
Costs that drift as the brief expands
Institute Delivery Support
Every assignment scoped and costed in advance
Clear, outcome-based outputs agreed from the start
Flexible and proportionate, scaled to the task
Why teams call us

Five reasons organisations
bring us in.

Expert help for a defined period, without the long-term commitment of a new hire.

01

Capacity gaps

When in-house teams lack the time or resource to manage the detail of delivery.

02

Specialist input

Where equality, governance or facilitation expertise is required.

03

Scrutiny readiness

To strengthen confidence with committees, boards, regulators or the public.

04

Risk management

To avoid the pitfalls that lead to reputational, political or legal challenge.

05

Efficiency

Expert help for a defined period, without long-term commitments.

Trusted by public bodies and decision-makers

We support projects from politically sensitive service changes to technical policy consultations. Clients choose us because we combine independent credibility with a practical, hands-on approach, so your consultation is delivered to a standard that withstands scrutiny.

01 Local government Politically sensitive service changes and statutory consultations.
02 NHS & health Health policy, service reconfiguration and patient engagement.
03 Infrastructure Promoter-side support for major schemes and planning.
04 Regulators Technical policy consultations under public scrutiny.
05 Emergency services Fire and rescue, police and ambulance service changes and community engagement.

Questions, answered

Common questions
01

When should we consider Delivery Support?

It is most useful when teams face capacity gaps, politically sensitive projects, or scrutiny from boards and committees. It ensures consultations are delivered on time, to the right standard, and in line with recognised best practice.

02

How is Delivery Support different from consultancy?

Unlike open-ended consultancy or interim placements, Delivery Support is scoped and costed in advance. You receive targeted, outcome-based assistance, whether that's drafting consultation documents, running stakeholder workshops, or supporting equality impact assessments.

03

What sectors do you support?

We regularly provide Delivery Support to local authorities, NHS bodies, infrastructure promoters and regulators. Our associates bring experience across politically sensitive service changes, health policy, planning and statutory consultations.

04

Can you help with equality and legal duties?

Yes. We provide specialist support on Equality Impact Assessments, proportionality of engagement, and compliance with the Gunning Principles and statutory consultation requirements.

05

What outputs can we expect?

Typical outputs include draft consultation documents, governance records, risk assessments, equality analyses and facilitated stakeholder sessions. All work is designed to strengthen your audit trail and credibility with scrutiny bodies.

06

How flexible is the service?

Assignments can be short and focused, or extend over several weeks, depending on your needs. The service is fully scalable and can be delivered online, in person, or in hybrid formats.

Stretched team, immovable deadline?

Tell us where the gap is. We'll fill it.

A short call is enough to scope the assignment and agree the outputs you need, short and focused, or extended over several weeks.

Talk to us
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