Ten smart techniques for engagement that works.
Consultation fails when the methods don't fit the audience. This hands-on day gives you ten proven techniques, and the judgement to choose the right one for every situation.
The technique you reach for first decides whether people feel heard, or processed.
Too many engagement plans default to the same tired survey and the same drop-in session, then wonder why the same few voices turn up. The result is consultation that looks thorough on paper but reaches no one new.
This practical day puts ten field-tested techniques in your hands, from deliberative methods to digital and street-level outreach, and builds the judgement to match the right method to the audience, the question and the budget in front of you.
Know who matters, who's missing, and who holds the influence before you design anything.
Give people the evidence and the time to weigh trade-offs and reach considered views.
Build a standing, representative group you can return to over time, not just once.
Write questions that yield usable data instead of leading the witness.
Run large rooms so every table contributes and the energy stays in the conversation.
Probe the why behind the numbers with the right people and a disciplined topic guide.
Reach people where they already are, and avoid the traps of self-selection.
Take the conversation to the high street, the clinic and the school gate.
Design for the people a standard process always leaves out.
Show people what changed because they spoke: the “you said, we did” that builds trust.
Anyone who plans or runs engagement.
Ideal for those newer to the field, and for experienced practitioners who want to widen their repertoire beyond the usual two or three methods.
Group & in-house rates available.
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Common questions
Anything not covered here, ask us. We answer the same day.
Stop defaulting to the same two methods
Join the next session, or bring this workshop in-house, virtual or face-to-face, for your whole team.