Members receive our briefings, bulletins and the National Consultation Digest, so the developments that affect your consultations reach you before they reach the courts.

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i The National Consultation Digest, every fortnight ii Communities of Interest: sustained work on a single topic iii Coffee Mornings: informal peer sessions every month iv Training that turns the reading into practice

Articles on Consultation & Engagement.

Older articles

Prepare to meet your public

Health SIG report

STP Engagement and Consultation for NHS and Local Authorities

Temporary engagement bypass in the NHS

Arnstein Ladder versus Gunning Principles?

Being heard properly in a public consultation – Are you hearing me? How often are consultees unsure who has been listening to them?

Toolkits – how useful are they?

Is Consultation really an extreme sport? Otherwise called customer service?

New insights for the interpretation of conflicting consultation responses

How to consult children & young people

Engagement from abroad – a different perspective

The challenge of consulting many – stakeholder identification

Should the Courts impose a consultation option on a reluctant consultor?

Advice from Associates – Questionnaires Part 2

Public consultation and the ‘rubber stamp’ – Issues highlighted by a recent Judicial Review should give many organisations pause for thought

Never miss what matters.