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Articles on Consultation & Engagement.
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The Formality Threshold – Process implications and expectations are such that it’s important to recognise when a consultation is formal and when it is not
Read → iiCompetitive Consultation – Being excellent at consultation is a source of competitive advantage for companies … and public bodies
Read → iiiTick-in-the-box consultation? – A dangerous development for consultation is the trend towards listening because you’ve been told to do so – rather than because you genuinely want to hear people’s views…….
Read → ivConsultation Data – Quality or Quantity? – Getting the right balance between qualitative and quantitative methods lies at the heart of much consultation planning
Read → vWhat happens next? – The essence of a consultation exercise depends upon what happens afterwards
Read → viConsultation saves time! – Effective dialogue with well-informed stakeholders at the beginning saves time and trouble later on
Read → viiConsultations: Great and Small – Are the rules really that different when consultations differ in scale?
Read → viiiContingency Cash – Tales of the Unexpected should caution consultors against fixed-cost budgets for consultation & public engagement
Read → ixEvents…dear boy… – Why so many consultations don’t result in neat and tidy outcomes; and the need to anticipate what else might come along …
Read → xMind Your Mandate – An effective way to initiate a consultation
Read → xiMotivating the hard-to-reach – The key to successful engagement of many hard-to-reach groups lies in understanding an entirely different mindset
Read → xiiPanels with a Purpose – Given the choice between consulting the willing or the unwilling, most of us will choose the former!
Read → xiiiParticipation Targets – Is it right to use the number of participants as a measure of success for consultation?
Read → xivPerceived Discretion – It’s not the discretion you have, but the discretion your stakeholders think you have that counts
Read → xvA policy of continuous improvement …? – One of the main effects of the Freedom of Information Act will be to oblige organisations to consult or engage their citizens and stakeholders more consistently
Read →Never miss what matters.
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