Articles from the Institute
Articles on Consultation & Engagement.
Read the latest articles on consultation & engagement written by our expert team and associates.
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Manual Transmission – Does consultation act as an accelerator or a brake? Or do we need the third foot-pedal?
Read → iiConsultation – the best form of scrutiny? – Asking citizens and customers, and making their views highly visible, might do more good than a tick-box Inspection process
Read → iiiAvoiding the Blame Game – There are good, and less good, reasons for going to consultation
Read → ivBlogs as Consultation – Are blogs just a passing fad or can they be useful for consultation?
Read → vBroken Links – Consultation is part of a long chain of communications. What happens when important links in the chain are broken?
Read → viThe Magnet – Are some people more suited to the practice of consultation ?
Read → viiSlice & Dice – Is the targeting of specific community groups anything more than a new version of market segmentation?
Read → viiiPaperless Consultation – Has the goal of e-enabling consultations been achieved?
Read → ixCelebrity Consultation – Are there occasions where the Big Name helps to get a better response for a public consultation?
Read → xThe Formality Threshold – Process implications and expectations are such that it’s important to recognise when a consultation is formal and when it is not
Read → xiCompetitive Consultation – Being excellent at consultation is a source of competitive advantage for companies … and public bodies
Read → xiiTick-in-the-box consultation? – A dangerous development for consultation is the trend towards listening because you’ve been told to do so – rather than because you genuinely want to hear people’s views…….
Read → xiiiConsultation Data – Quality or Quantity? – Getting the right balance between qualitative and quantitative methods lies at the heart of much consultation planning
Read → xivWhat happens next? – The essence of a consultation exercise depends upon what happens afterwards
Read → xvConsultation saves time! – Effective dialogue with well-informed stakeholders at the beginning saves time and trouble later on
Read →Never miss what matters.
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