News & Insights
Glossy Consultations – Are there occasions when this is justified?
One of the most difficult decisions which consultors have to take concerns the “quality” of consultation documents.
On the one hand, public bodies need to be scrupulously careful with public money, and functional papers such as consultation documents need to be cost-effective for distribution to stakeholders.
On the other hand, the task of engaging the public is a difficult one. Bombarded by the mass media and subjected to daily doses of glossy advertising, the only way to compete for mindspace may be to use skilful designers and strong images.
Access to this content is exclusively for Institute members
Not a member? Unlock this article and more today by signing up for a Consultation Institute membership. Benefit from access to over 300 Topic Papers and Briefing Notes, discounted rates on all public training and more. Click on Join Now today to find out more and sign up.
Rhion Jones
More news
We’re relaunching our Thursday morning sessions from February, and we want to know what you’d like to explore Good news:...
Public consultation in high conflict projects fails for predictable, preventable reasons. This article sets out the five interventions that consistently...
Public bodies running major consultations routinely use HM Treasury’s Green Book to appraise options, and routinely face legal challenge under...