Articles from the Institute
Articles on Consultation & Engagement.
Read the latest articles on consultation & engagement written by our expert team and associates.
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i
The engine-room of engagement – What’s needed in order to establish meaningful long-term dialogues with stakeholders?
Read → iiA Blueprint for Consultation Skills Training & Development for Local Authorities & Public Bodies
Read → iiiOnline discussion forums – vanity consultation? – Are on-line discussion forums an effective and legitimate form of e-consultation? …………or just a self-indulgent form of vanity publishing?
Read → ivPrecision please – Aspects of Community Engagement are often nebulous – but Consultation is a very precise activity.
Read → vSelf-defence! – Consultation is like justice. It must not just be done – it must be seen to be done!
Read → viThe Ballot-Box By-Pass – Elected Councillors in Local Authorities – and even Members of Parliament have genuine concerns about some consultations. Striking the right balance between representative and consultative democracy is vital
Read → viiThe Consultation Window – Unless there is sufficient time to undertake a professional consultation, it might be better not to do it at all!
Read → viiiThe Ghosts of Consultation – Scrooge sees the past, present and future of Consultation
Read → ixBecoming a Consultation “Whizz-Kid”? – Joking aside, now is the time to recognise the skills and expertise of consultation specialists
Read → xThe REAL cost of consultation – It is easy to forget that the biggest commitment of resources is by consultees – not consultors!
Read → xiBeyond the Satisfaction Survey – The Satisfaction Survey goes only so far. It is best seen as a starting point for more dialogue-oriented customer consultation
Read → xiiThe second rung of the ladder – The role of consultation in the famous Ladder of Participation is not always understood
Read → xiiiBias and the Method Mix – The techniques we select can have an influence on the results we obtain; over-reliance on documentary consultation can cause distortion
Read → xivTherapeutic consultation – The very act of mounting a consultation can sometimes achieve more than you think………
Read → xvCareful with Questions! – The art of structuring a quality consultation exercise lies in the skilful drafting of the questions you want answered…..
Read →Never miss what matters.
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