Courses

Today’s society is more connected than ever before. The opportunity to go online is now available at home, at work, on public transport and across cities and towns. The way we live our lives has been drastically changed by connectivity and the rise of social media. The wide reach and functionality of social media brings […]

If you were to ask a consultation professional to describe the Law of Consultation, they would probably be able to mention The Gunning Principles. Ask them to describe those in detail and that could present more of a problem. There is a great deal more to all of this and that is what this online

In this course, we are going to give you an overview of four of the more popular creative dialogue methods being used across a variety of sectors. There is a multitude of different techniques, and we will not be able to cover all of those in any depth here, but we will give you some

Coding is one way to organise non-numerical data so that it can be examined in a more rigorous and systematic way, so that some conclusions can be drawn from it. This course sets out how to construct a coding frame that will help you to organise unstructured responses. We recommend you complete our course on

Public events come in all shapes and sizes from simple ‘drops ins’ to view plans for a new project to very large public meetings involving hundreds of people or modern Public Hearings which enable consultors to hear the views of consultees prior to decisions being taken. In this course, we focus specifically on public events

Consultation is not a vote; the data collected is a means of informing decision-makers of what different types of people think, and how strongly they think it, but this does not mean that such data should be any less robust. When a consulting organisation publishes data, then, it should expect it to be challenged, and

Surveys and Questionnaires must be informed by understanding the audience; they must sit in the world of the respondent, not in the world of the person writing them. They cannot and should not be seen as a quick and easy option for gathering data; the questions need to be carefully planned and researched for. This

A Focus Group is not a large gathering, nor is it simply an unstructured chat. It has clear parameters, as set out in this course. We look at the basic principles and moderation of focus groups and offer tips and advice to ensure you get the most out of your own group discussions. Duration: 60

Data collection is at the heart of consultation – it is a means whereby we find out what people think and what they wish to say. Before we move to any detail on dealing with data, it is important we understand some basic things about it, and some basic principles about what it is possible

Any competent engagement and consultation programme starts with having a good understanding of your stakeholders and anticipating both how they will react and how they need to be involved. Here, we focus on what is different when it comes to deploying stakeholder mapping in a consultation context, as opposed, to more generic issues. Duration: 60